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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 7,562 reviews

Trusted Customer

11 months ago

Date of purchase: 06/25/2024

Treasures & Secrets of Sicily

More reviews of this product (90)View product website

Start of the tour was rather unimpressive and impersonal, but it certainly improved as the tour progressed.

Customer Experience

Jules Verne

11 months ago

Thank you for taking the time to leave us a review. It is disappointing that you found the start of the tour unimpressive although we are very pleased to hear that it did improve. We trust you have many happy memories of your time in Sicily.

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Trusted Customer

11 months ago

Date of purchase: 06/28/2024

Royal Barge on the Douro

More reviews of this product (109)View product website

Excellent holiday but a little bit too much food!

Customer Experience

Jules Verne

11 months ago

Thank you for you review, we're thrilled that you enjoyed your holiday with us! We hope to welcome you on to another tour soon.

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Mrs Elizabeth Butcher

11 months ago

Date of purchase: 07/02/2024

Peniche Provencale

More reviews of this product (55)View product website

The crew, the accommodation and the food were all excellent

Customer Experience

Jules Verne

11 months ago

Many thanks for your wonderful 5-star review! We're thrilled that you enjoyed your recent cruise with us. We hope to see you again soon.

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Mr Lawrence West

11 months ago

Date of purchase: 07/02/2024

Peniche Champagne

More reviews of this product (24)View product website

It met all of my expectations. Value for money.

Customer Experience

Jules Verne

11 months ago

Thank you so much for your review. We're so pleased your cruise with us met your expectations, and we hope you have returned home with long lasting memories.

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Trusted Customer

11 months ago

Date of purchase: 07/02/2024

Peniche Champagne

More reviews of this product (24)View product website

Wonderful crew and food. Whole thing was brilliant. If you could have organised better weather that would have made it perfect!

Customer Experience

Jules Verne

11 months ago

Thank you for your lovely review. We're delighted you enjoyed your Peniche cruise with us and were well looked after by the crew, and hope that despite the weather you returned with many happy memories.

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Trusted Customer

11 months ago

Date of purchase: 06/21/2024

Classical Tour of Albania

More reviews of this product (114)View product website

The tour was very good. The reason that I have rated the tour a 4 and not a 5 is due to the Durres extention. The hotel was a city hotel, the room that we were allocated was on the first floor. The...

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Customer Experience

Jules Verne

11 months ago

Thank you for taking the time to leave us your review, we're really glad you enjoyed your tour of Albania. It's disappointing that the extension didn't meet your expectations and we're sorry to hear that the hotel was full and unable to meet your request to move rooms. Your comments have been shared with the relevant departments and we'll certainly look into other options in the area. We hope that overall, you have many happy memories of your Albanian tour with us.

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Mr Steven Riddick

Gloucester

11 months ago

Date of purchase: 07/02/2024

Peniche Champagne

More reviews of this product (24)View product website

Very nice barge, although bedrooms a little small. Service onboard exemplary. Food generally of a high standard. Quite a "slow" type of holiday (and no night-time sailings), meaning it's relaxed...

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Customer Experience

Jules Verne

11 months ago

Thank you for taking the time to leave your feedback. We're pleased you enjoyed the cruise, and found the service and food to be of a high standard. We hope to see you on another tour soon.

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Mrs Mary Lelliott

11 months ago

Date of purchase: 07/01/2024

Tributaries of the Rhine

More reviews of this product (26)View product website

Excellent itinerary and very well organised. Good blend of sightseeing and daytime cruising. Great food.

Customer Experience

Jules Verne

11 months ago

Thank you for your great 5-star review. We're so pleased you enjoyed your river cruise with us, and the variety of cruising and sightseeing. We hope you've returned with many happy memories of your journey on the Rhine!

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Mr Stephen Davie

11 months ago

Date of purchase: 06/27/2024

The Balkans Revealed

More reviews of this product (15)View product website

Sofia, Belgrade and Bucharest are interesting cities but there was too much road travel, which was dull. Transylvania is not covered on this trip, which is disappointing. There was one excellent...

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Customer Experience

Jules Verne

11 months ago

Thank you for taking the time to give us feedback. We're glad you found the cities on this tour interesting! I can confirm that Transylvania is not included in this itinerary, but we do have another tour called Treasures of Transylvania that visits this region. We hope you returned home with some happy memories of your time on holiday!

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Trusted Customer

11 months ago

Date of purchase: 07/01/2024

Best of Borneo: Rainforests, Wildlife & Traditions

More reviews of this product (36)View product website

Excellent guides, good accommodation, great food

Customer Experience

Jules Verne

11 months ago

Thank you for your amazing review! We're delighted that you loved your time with our tour guides, as well as your accommodation and meals. We hope you have wonderful memories from your holiday in Borneo!

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

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