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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 7,630 reviews

Trusted Customer

9 months ago

Date of purchase: 09/11/2024

Wild Masai Mara: Kenya�s Premier Safari

More reviews of this product (8)View product website

Flights good (we had Premium Economy), driver met us at airport and was on time and efficient in getting us to hotel and checked in. Was prompt to pick us up next morning. He got us to Wilson airport...

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Customer Experience

Jules Verne

9 months ago

Thank you for taking the time to leave us a 5* review! We’re delighted to hear that our driver provided efficient and timely service. It is great to hear Govenor's camp was excellent and we're especially pleased that your guide tailored the experience to your birdwatching interests. We do hope you have returned home with some happy memories of your time in Kenya.

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Trusted Customer

9 months ago

Date of purchase: 09/15/2024

Treasures of Transylvania

More reviews of this product (64)View product website

Excellent guide and hotels (apart from Best Western Gura Humorului). Good itinerary but you should tell customers how much time is spent on the coach covering 1400kms. Maybe include a visit to a salt...

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Customer Experience

Jules Verne

9 months ago

Thank you for taking the time to leave a 4* review. Your insights with regards to the itinerary will be reviewed and considered for future planning so thank you for sharing your comments with us.

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Mr Malcolm Price

Cheltenham

9 months ago

Date of purchase: 09/09/2024

Highlights of the Douro

More reviews of this product (75)View product website

Josette, our JV guide was excellent and the Doro valley beautiful. The crew of the boat were great. As to the boat itself it was overcrowded, particularly th dining room. When docked it was rare...

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Customer Experience

Jules Verne

9 months ago

Many thanks for your review. We're pleased that Josette was an excellent tour manager and you enjoyed the Douro Valley. It is, however, disappointing that you found the boat to be overcrowded and the bathroom small. We're pleased to announce that from August 2025, we will be using MS Miguel Torga which is a newer vessel and we trust that this will enhance our future customers experience. We hope that you have returned home with some happy memories.

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Trusted Customer

9 months ago

Date of purchase: 09/16/2024

India's Golden Triangle

More reviews of this product (63)View product website

Well planned with a variety of activities and lots of breaks. Several very good hotels.

Customer Experience

Jules Verne

9 months ago

Thank you for your 5* review! We're glad to hear that you enjoyed the variety of activities and found the itinerary well-planned with ample breaks. We trust that you have returned home with many life long memories of your time away.

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Trusted Customer

9 months ago

Date of purchase: 09/11/2024

Balkan Explorer

More reviews of this product (37)View product website

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Mr Don Lovejoy

Church Stretton

9 months ago

Date of purchase: 09/16/2024

Treasures of Florence

More reviews of this product (38)View product website

The whole experience was excellent and Laura, the guide was exceptional. The hotel was good and Florence has so much to see. We loved the additional trip to Siena also.

Customer Experience

Jules Verne

9 months ago

Many thanks for the excellent 5-star review! We are delighted that you enjoyed Florence and Siena and trust you have returned home with many happy memories.

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Trusted Customer

9 months ago

Date of purchase: 09/16/2024

The Coast of Explorers and Emperors

More reviews of this product (123)View product website

All as promised

Customer Experience

Jules Verne

9 months ago

Many thanks for your 5* review. We are pleased all was as promised and do hope you have returned home with some happy memories.

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Trusted Customer

9 months ago

Date of purchase: 09/16/2024

Treasures of Florence

More reviews of this product (38)View product website

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Trusted Customer

9 months ago

Date of purchase: 09/15/2024

Treasures of Transylvania

More reviews of this product (64)View product website

Well planned. Exactly as described. Organisation and communication excellent. Two thoughts.💭We were noted as vegan - breakfasts wee good but the two included meals were not so - lunch just excluded...

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Customer Experience

Jules Verne

9 months ago

Thank you so much for taking the time to leave us a 5* review. It is great to hear the tour was well planned and you found the organisation and communication excellent. We're sorry that you found the two included meals to be disappointing, we will look into your comments further to ensure appropriate food is provided for all customers.

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Mr Rickard Clay

Pueblo

9 months ago

Date of purchase: 09/16/2024

Treasures of Florence

More reviews of this product (38)View product website

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

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