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Johnsons Coaches Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 29,337 reviews

Trusted Customer

Feefo Verified

6 days ago

The 'Floating Gardens of Ameins'

More reviews of this product (598)View product website

Great trip. Arras where we stayed was beautiful. Definitely stop at the hotel again. Probably wouldn’t go back to the Floating Gardens as a bit of a disappointment. The young Canadian student...

Value for Money : Exceptional

Itinerary : Excellent

Driver : Exceptional

Courier : Exceptional

Coach : Excellent

Hotel : Exceptional

Coach Cleanliness : Excellent

Date of purchase: 05/14/2026

Caroline Shirley.

Feefo Verified

GBR

7 days ago

The Workhouse & Infirmary

More reviews of this product (6,502)View product website

The trip was Fantastic, but what would help would be to inform us on the description of the day where the trip is e.g Nottinghamshire or where ever it happens to be

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/14/2026

Trusted Customer

Feefo Verified

7 days ago

Wolds, Dales & Timeless Trails

More reviews of this product (8,429)View product website

The change of itinerary on the day of departure was very disappointing. We were expecting to have a day at RHS Harlow Carr to include a guided tour but the day was changed and we only had two hours...

Value for Money : Good

Itinerary : Substandard

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 05/04/2026

Annette Ward (Patrick)

Feefo Verified

GBR

7 days ago

Paddington The Musical

More reviews of this product (39)View product website

Amazing day out to London to see Paddington The Musical. Coach driver Tracey is a real credit to Johnsons, keeping us entertained on our journey and getting us back in time (magical mystery tour...

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/14/2026

Trusted Customer

Feefo Verified

7 days ago

Ireland's Northern Jaunt

More reviews of this product (8,429)View product website

Fantastic time. Very well managed by our Courier, Lyn and driver, Frank. The tour was well paced with interesting visits and journeys through magnificent scenery, Hotels all very good with excellent...

Value for Money : Exceptional

Itinerary : Exceptional

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/09/2026

Trusted Customer

Feefo Verified

7 days ago

Vale of Rheidol Railway

More reviews of this product (6,502)View product website

Well worth the long day for the railway trip on luxury coach. Wonderful scenery, friendly staff.

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/08/2026

Trusted Customer

Feefo Verified

20 days ago

Springtime in the Lakes

More reviews of this product (8,429)View product website

I enjoyed my holiday very much, the Hotel was excellent. There were a few blips along the way, and having been with Johnson’s for some years I hadn’t experienced this before. At a stop in Kendal we...

Value for Money : Excellent

Itinerary : Excellent

Driver : Excellent

Courier : Exceptional

Coach : Exceptional

Hotel : Exceptional

Coach Cleanliness : Exceptional

Ellie

Johnsons Coaches

19 days ago

Thank you for your feedback. We are pleased to hear you enjoyed your holiday overall and that the hotel was excellent. We are sorry to learn of the issues experienced during the tour, particularly regarding the stop in Kendal and the confusion surrounding the Coniston boat trip arrangements. We appreciate your comments, and these will be passed to our operations team for review to help prevent similar issues in future. Thank you again for your continued support of Johnsons, and we hope to welcome you again soon.

Trusted Customer

7 days ago

I appreciate your feedback, it is, satisfying to hear my comments will be looked into. Thank you.

Date of purchase: 04/26/2026

Trusted Customer

Feefo Verified

8 days ago

Brick Lane Music Hall - The Golden Age of Musicals

More reviews of this product (6,502)View product website

Never fails to please

Attraction : Exceptional

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/15/2026

Stephen Kirby

Feefo Verified

GBR

8 days ago

Diamond Isle Explorer - Shanklin

More reviews of this product (8,429)View product website

Everything was fine, although the hotel seemed to be understaffed. 3 times I went to reception, no one there. I waited 10 minutes still nobody came. The food at the hotel was disappointing, compared...

Value for Money : Excellent

Itinerary : Exceptional

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 05/04/2026

Trusted Customer

Feefo Verified

8 days ago

CARLYON BAY HOTEL, ST AUSTELL

More reviews of this product (8,429)View product website

Thoroughly enjoyable holiday. The itinerary as planned would not have been ideal as there was not enough of Charlestown to fill the time allocated. Thanks to Matt and Peter for including time in...

Value for Money : Exceptional

Itinerary : Exceptional

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 05/04/2026