An excellent destination. It’s a National Trust Property and, as members, we had free entry but Johnsons charged my wife and I the same cost as non-members! This is very unsatisfactory.
Attraction : Exceptional
Value for Money : Good
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your feedback. We are pleased to hear you enjoyed the destination and appreciate you bringing your concerns regarding the National Trust entry charges to our attention. We understand your disappointment as National Trust members and apologise for any frustration caused. Your concerns will be passed over to complaints.
After a previous disastrous trip to Harrogate, this trip wonderful ! Even the rain that was forecast didn't arrive. Sledmere House was a real joy, having never heard of it , we were not quite sure to...
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Value for Money : Exceptional
Itinerary : Exceptional
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your wonderful feedback. We are delighted to hear that you had such an enjoyable holiday and that this trip provided such a positive experience for you. It is fantastic to know you particularly enjoyed Sledmere House, the steam train journey, Harlow Carr and, of course, the visits to Bettys.
We also appreciate your understanding regarding the return journey and feeder timings. Whilst coordinating feeder services can occasionally result in longer travel days, your comments have been noted as we continually review our operations and customer experience.
It is lovely to hear you are already looking forward to our Autumn/Spring brochure, and we very much hope to welcome you on another Johnsons Coaches holiday again soon.
Trip slightly spoilt as driver did not have the tickets for entry to the show. Had to stand around whilst problem was sorted
Attraction : Exceptional
Value for Money : Excellent
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your feedback. We are sorry to hear the trip was slightly affected due to the issue with the show entry tickets and appreciate the frustration caused by the delay whilst this was resolved. Please accept our apologies for the inconvenience experienced on the day. Your comments have been noted and will be reviewed internally. We do hope you were still able to enjoy the remainder of your trip and hope to welcome you on board again soon.
Tracy our coach driver was fabulous. A ray of sunshine. The show as also fabulous. Thank you Johnsons for putting this trip on. A lovely day.
Attraction : Exceptional
Value for Money : Exceptional
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your lovely feedback. We are delighted to hear you had such an enjoyable day and that you thoroughly enjoyed the show. Your kind comments regarding Tracy are especially appreciated and we will ensure they are passed on to her. Thank you for travelling with Johnsons Coaches and we hope to welcome you on another trip again soon.
Show was amazing. Driver Tracy was extremely good and very friendly.
Attraction : Exceptional
Value for Money : Exceptional
Driver : Exceptional
Coach : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your wonderful feedback. We are delighted to hear you enjoyed the show and that Tracy provided such a friendly and professional service throughout the trip. We will be sure to pass your kind comments on to her. We hope to welcome you on another Johnsons Coaches trip again soon.
A trip down to London last week was a worthwhile treat. The show was fabulous. Not a sound in the theatre. No phones, no crinkly wrappers- just great fun.
Attraction : Excellent
Value for Money : Excellent
Driver : Exceptional
Coach : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
9 days ago
Thank you for your lovely feedback. We are delighted to hear you enjoyed your trip to London and that the show was such a fabulous experience. It is wonderful to know the theatre atmosphere added to your enjoyment and helped make the day such a worthwhile treat. We hope to welcome you on another Johnsons Coaches trip again soon.
excellent show, would have been nice to have a bit more time before the show but apart from that it was an excellent day
Attraction : Exceptional
Value for Money : Exceptional
Driver : Exceptional
Coach : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
9 days ago
Thank you for your feedback. We are delighted to hear you enjoyed the show and had an excellent day overall. We appreciate your comment regarding a little more time before the performance and will take this on board as part of our ongoing review of timings and itineraries. We hope to welcome you on another Johnsons Coaches trip again soon.
An excellent tour.
The "least good" hotel was the Stormont (Belfast), where the food was not of the same excellent standard as at the other 3 hotels.
On a future tour, it would be worth considering...
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Value for Money : Excellent
Itinerary : Exceptional
Driver : Exceptional
Courier : Excellent
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
9 days ago
Thank you for your feedback. We are delighted to hear you found the tour excellent overall and appreciate you taking the time to share your experience across all aspects of the itinerary.
We are sorry to hear that the dining experience at the Stormont Hotel in Belfast did not meet the same standard as the other hotels used on your tour. Your comments have been noted and will be shared with the relevant supplier for review as part of our ongoing quality monitoring.
Thank you once again for travelling with Johnsons Coaches, and we hope to welcome you on another holiday in the near future.
Fantastic show- a big thank you to Stacey our driver whose skill and patience in London traffic was incredible- plus a great sense of humour. Highly recommend both the trip and the driver.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.