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jetlinecruise.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Displaying all 3,523 reviews

Trusted Customer

5 years ago

Date of purchase: 09/24/2019

Very helpful. Everything explained clearly

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you for taking the time to leave a review, it is much appreciated! Regards, Kallum

Thomas Gilchrist

5 years ago

Date of purchase: 08/14/2019

What Thomas Gilchrist said about jetlinecruise.com:

Cruise Great , Miami stay terrible

Jetline were very good arranging cruise , but the hotel they booked us into in Miami was terrible, The Colony Hotel , never stay there.it was one star if possible to give it a star

Kallum

jetlinecruise.com

5 years ago

Hi Thomas,Thank you for leaving us a review. We are sorry to hear your experience with The Colony Hotel. We have let our product team know about this.Regards,Kallum

Product reviews

Trusted Customer

5 years ago

Date of purchase: 09/16/2019

Excellent service

Excellent service from the start . Would use again.

Kallum

jetlinecruise.com

5 years ago

Hi, We are pleased to hear that you rated our service excellent, thank you for taking the time to leave us a review. Regards, Kallum

Product reviews

Diane Norman

5 years ago

Date of purchase: 07/10/2019

What Diane Norman said about jetlinecruise.com:

I would use them again we were in trouble due to late arrival in San Francisco and Gemma rearranged our flight and hotel for the night very efficiently

Kallum

jetlinecruise.com

5 years ago

Hi Diane, We are glad to hear you rate our service 5-stars, happy to hear Gemma efficiently helped you with your issue. Regards, Kallum

Product reviews

Trusted Customer

5 years ago

Date of purchase: 10/13/2019

Too much admininistration

I booked and paid in full and was then advised that the flights I had been offered had risen in price. The flights I was then offered added an extra overnight and resulted in an a very early start...

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Product reviews

Trusted Customer

Hartlepool

5 years ago

Date of purchase: 10/08/2018

What Trusted Customer said about jetlinecruise.com:

Very friendly staff

Very friendly and efficient staff whenever I contacted them my needs were met.

Kallum

jetlinecruise.com

5 years ago

Hi Patricia, We are glad to hear you rated our service, thank you for taking the time to leave us a review! Regards, Kallum

Product reviews

Susan Evans

Fareham

5 years ago

Date of purchase: 05/17/2019

What Susan Evans said about jetlinecruise.com:

Great holiday and cruise

Would definitely use this company again. Everything went smoothly including all transfers.

Kallum

jetlinecruise.com

5 years ago

Hi Susan, Thank you for taking the time to leave us a review, we are glad to hear everything went smoothly. Regards, Kallum

Product reviews

Trusted Customer

5 years ago

Date of purchase: 04/04/2019

What Trusted Customer said about jetlinecruise.com:

Good booking management and service

Booked via Daily Mail. They chose a good partner. Jetline handled the booking and after sales very well. Only the final transfer needed to be changed

Kallum

jetlinecruise.com

5 years ago

Hi Stephen, We are glad to hear you had a good booking process. Thank you for the review. Regards, Kallum

Product reviews

Kenneth Freeman

Sidcup

5 years ago

Date of purchase: 10/23/2019

What Kenneth Freeman said about jetlinecruise.com:

Great agent

Easy to book with,very helpful.

Kallum

jetlinecruise.com

5 years ago

Hi Kenneth, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

John Finch

5 years ago

Date of purchase: 05/13/2019

What John Finch said about jetlinecruise.com:

The holiday was very good and everything worked really well - the cruise was good - all the transfers worked really well and the 7 day Vietnam tour was fabulous.The only downside was the accuracy of...

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Kallum

jetlinecruise.com

5 years ago

Hi John, We are glad to hear you had a good trip. We are sorry to hear you came across some confusions which may have been a pain for yourself, but glad we could rectify that for you. Your feedback is vital for our customer service improvement, so thank you. Regards, Kallum

Product reviews

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About jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

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jetlinecruise.com Reviews

MSC SeasideMore reviews of this product (2,250)View product websiteMSC Seaside very large Ship , though excellent all aspects , there was a lot of time spent at sea.

MSC GRANDIOSAMore reviews of this product (2,250)View product websiteFantastic ship - great cruise

Grand PrincessMore reviews of this product (2,250)View product website

MSC GRANDIOSAMore reviews of this product (2,250)View product websiteThere was not enough to do onboard. No daytime activities. Everything came with a charge and an additional15% service charge. The steak restaurant was very expensive and lacked atmosphere. We paid...Read all

Ruby PrincessMore reviews of this product (2,250)View product websiteRuby Princess was our 4th Princess cruise and although it was good, it was no way near as good as our first cruise with Princess in 2009. The company seemed to penny pinch more and more

Norwegian JadeMore reviews of this product (2,250)View product websiteShip was great. Staff lovely . Despite the Coronavirus , the staffs company took every precaution to minimise the risk. We had no issues whatsoever . Speciality restaurants were lovely. Especially...Read all

norwegian gemMore reviews of this product (2,250)View product websiteGood cruise disgraceful disembarkation management. Good ship - needs it's coming refit- great staff, food and entertainment. Final disembarkation failure left two busloads of passengers standing on a...Read all

Sapphire PrincessMore reviews of this product (2,250)View product websiteEverything was really good - we like the ship and the ambience it creates - the food was good although it is not always that hot but tasty though.The service was excellent and entertainment good as...Read all

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