My order didn’t arrive and no customer service to chase this. Been two weeks now constantly trying to get hold it someone: Dont order anything from Jd during lockdown as they use hemes and it can’t...
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Mollie
JD Sports
5 years ago
Hello Simone,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!I have processed a full refund for you, however if there is anything else I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10848570 in the subject.Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.Many thanks.Mollie,JD Sports Online Review Team
First time ordering on the jd website ordered men’s joggers and they sent women’s T-shirt for both joggers absolute joke when I got in touch with customer services no oh sorry will send right stuff...
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Amar
JD Sports
6 years ago
Hi Jason,
Thank you for your review.
I am sorry to hear of your recent experience.
So that this can be looked into by us please can your provide me with your order number and send it to us at onlinereviews@jdsports.co.uk whilst referencing this number 10016746in the subject of your email.
Many thanks,
Amar
JD Sports Online Review Team
JD
Jason Durose
6 years ago
My item has not been looked in to properly shocking customer service on both sides
Product reviews
Amar
JD Sports
6 years ago
Hi Jason,
Thank you for your review.
I am sorry to hear of your recent experience.
So that this can be looked into by us please can your provide me with your order number and send it to us at onlinereviews@jdsports.co.uk whilst referencing this number 10016746in the subject of your email.
Many thanks,
Amar
JD Sports Online Review Team
JD
Jason Durose
6 years ago
No body has looked in to it shocking customer service on both sides
Took forever, which can be forgiven under the circumstances but then they failed to communicate for weeks and then failed to fulfil half the order. Poor show of managing orders and managing...
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Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy!
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 04/25/2020
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Elaine Parker
6 years ago
What Elaine Parker said about JD Sports:
Jd were quick but Hermes still have not delivered the parcel
Mollie
JD Sports
5 years ago
Hello Elaine,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Looking into your account I can see that this has now been delivered.
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
