I am still waiting for my refund for returned items after two weeks.
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Shocking service for this order, it took 4 weeks to arrive, they were dispatching peoples orders that where made after mine meaning that by the time my order was dispatched items where out of stock.
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve and ensure our customers are happy.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello Kelly,Thank you for your review.I am so sorry to hear this!I would like to thank you for your feedback as ultimately it helps us to improve.Should you require any further assistance in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10841119 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
I haven’t received a thing but it’s claiming to have been delivered even though HERMES says different
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Great never had any problems ordering with JD sports
Product reviews
Date of purchase: 04/25/2020
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Trusted Customer
6 years ago
It been two weeks and I still have not seen my parcel.
Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank yo for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Normally I receive good service and are happy with my experience but this time was a bit of a carry on to be honest. 1 order ordered together shipped in 3 separate parcels received on 3 separate...
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Mollie
JD Sports
5 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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