A most encouraging and helpful experience. Manager Lesley could not do enough for us. She was extremely efficient and eager to find solutions to our problem.
Dave
JB Furniture
9 years ago
Hello,
We are grateful for your positive feedback as it reflects positively on our business and helps give confidence to anyone ordering online that we know exactly what we are doing here at JB Furniture. As well as this it shows us that we are doing our job if your experience with us is a positive one. Lesley will also be glad to hear she made your experience what it was with us with her enthusiasm towards your problem. Thank you once again.
I haven't had delivery of the furniture yet but we couldn't have asked for better service while purchasing. Lesley served us, we were greeted with a smile she took us straight to the furniture we had...
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Dave
JB Furniture
9 years ago
Thank you for the positive review you have giving us, it is lovely to hear you were very happy with the service given and I am sure you will enjoy the furniture you purchased even more. I am sure Lesley is very appreciative of your kind words towards her, we hope you consider us again in the near future.
Very pleasant and helpful staff who were well trained and knowledgable. Only complaint was our difficulty in finding the premises which were not well signposted.
Dave
JB Furniture
9 years ago
Hello,
We are glad to hear you found our staff to be very pleasant and helpful during your visit to JB Furniture, we apologise for the difficulty you faced finding our Newcastle store. Thank you for the positive feedback and we look forward to the possibility of hearing from you again.
Excellent service was received from a variety of staff members, namely Nic, Debbie and Lesley. I contacted the shop both by telephone and e- mail throughout several changes of heart over the course...
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Dave
JB Furniture
9 years ago
Thank you for the positive review, we are glad that you were pleased with all the communication you had with everyone here and the purchase that you made with us. Thank you once again for the 5 star rating, it really does help us build consumer confidence online that we know what we are doing here at JB Furniture.
Just good old fashioned service like there used to be but sadly is lacking a lot these days. Everything dealt with no problem right through to delivery. Thank you.
Dave
JB Furniture
9 years ago
We appreciate the positive review left by yourself and ensure you that we do not plan to change our service for as long as it is still well thought of by our customers. We are also glad to hear you had a stress free experience with ourselves and we thank you for choosing us.
Very pleasant reception.Great knowledge of the products
Dave
JB Furniture
9 years ago
Thank you very much for the 5 star review and we are glad to hear that you found our extensive knowledge and experience about conservatory and garden furniture to be helpful.
The service was second to none, the lady in question was very helpful and really new what she was talking about. I am sure she was the manager , once again a big thanks.
Product reviews
Dave
JB Furniture
9 years ago
Thank you for your 5 star rating of both our service and products. We really appreciate such positive reviews and are pleased to here the service you received was very helpful.
Excellent choice of products, friendly and helpful service and very quick delivery.
Dave
JB Furniture
9 years ago
We are glad to hear that you found our choice of products to be excellent, along with the helpful service you received from us here. Thank you for the positive review.
Excellent customer service from ordering to keeping me informed of what was happening with my order which will arrive on wednesday morning. Will use jb again.
Dave
JB Furniture
9 years ago
Thank you for your review, calling our customer service excellent is quite the compliment. We look forward to hearing from you again in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
