All stages of purchase were explained and kept to.
Dave
JB Furniture
8 years ago
Dear Mr Tidman,
Thank you for taking the time to write a review, I am pleased to hear you had a pleasant experience shopping at JB furniture, I hope you enjoy your furniture.
Product reviews
Date of purchase: 10/31/2017
2
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TC
Trusted Customer
Feefo Verified
Newcastle upon Tyne
8 years ago
What Trusted Customer said about JB Furniture:
Excellent from showroom to delivery, the staff seem to go the extra mile.
Dave
JB Furniture
8 years ago
Dear Mr & Mrs Bodfield,
Thank you for your 5 star review and the kind words regarding our staff, I hope you enjoy your New York suite for many years to come.
Was lovely to be able to look around without anybody pestering us to buy. Very helpful staff. Then being able to have a nice cuppa after buying beautiful furniture. This is the second time I've...
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Dave
JB Furniture
8 years ago
Dear Mrs Townsend,
Thank you for taking the time to give feedback, I am delighted to hear you received helpful service in our showroom, I hope you enjoy your furniture.
Product reviews
Date of purchase: 10/13/2017
0
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Trusted Customer
Feefo Verified
8 years ago
Easy website to use, efficient purchase and communication and every time I had cause to call them the customer service team were very helpful.
Dave
JB Furniture
8 years ago
Dear Customer,
Thank you for your 5 star service review, I also thank you for pointing out the error's in the instructions, I will advise the manufacturers.
Product reviews
Date of purchase: 08/28/2017
0
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about JB Furniture:
Quick delivery of a fantastic product and communication throughout!
Great selection of furniture. Found just what we wanted. Sales staff really helpful. Delivery service efficient. Recommend.
Dave
JB Furniture
8 years ago
Dear Customer,
Thank you for taking the time to give feedback, I am pleased to hear you found our sales staff helpful. I hope you enjoy your Lloyd loom furniture for many years to come.
A great buying experience, so helpful and friendly staff in the showroom.
My wife was in on delivery day and said the guys were brilliant, taking great care and even though it was raining and wet...
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Dave
JB Furniture
8 years ago
Dear Mr & Mrs Milner,
Thank you for your 5 star review, I am delighted to hear you received excellent service from both showroom and delivery staff, I hope you enjoy your furniture.
The Sales Person was very helpful when there was not a suite we liked instore. She showed us the Company website and catalogues with suites which matched our description, nothing was too much...
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Dave
JB Furniture
8 years ago
Dear Mr & Mrs Rawlings
Thank you for your feed back I am delighted you received good service in our showroom however I am very sorry you are disappointed with your purchase, Diane our Newcastle store manager will call you and resolve any problems you have.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
