Dear Mr Bain,
Thank you for taking time to give feedback, it would appear on this occasion our usual high standards of customer service did not meet your expectations. If you would like to discuss your order in more detail please contact our office at a time that is convenient to you.
Product reviews
Date of purchase: 04/17/2019
1
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about JB Furniture:
Great service. Helpful staff. Very happy with our purchase.
Dave
JB Furniture
7 years ago
Dear Mr & Mrs Enwright,
Thank you for your 5 star rating, we are very pleased to hear you are happy with your Monterey double cocoon along with the service you received from our helpful staff.
My order was handled personally and any subsequent enquiries were dealt with efficiently
Dave
JB Furniture
7 years ago
Dear Customer,
Thank you for taking time to write a review, we are pleased to hear you are happy with your Monterey recliner set along with the service you received from our staff. We hope you enjoy your furniture for many years to come.
Dear Customer
Thank you for taking time to give feedback, we are very pleased to hear you are happy with your LA oval dining set and you found our staff very pleasant and helpful. We hope you enjoy your furniture for many years to come.
Product reviews
Date of purchase: 04/02/2019
0
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Trusted Customer
Feefo Verified
7 years ago
Good service - what let them down was the fact that we were not advised when we bought the furniture that we had to assemble it ourselves. Very disappointed about it.
Dave
JB Furniture
7 years ago
Dear Customer,
Thank you for taking time to give feedback, we are pleased to hear you are happy with your Monterey casual corner dining set. We are sorry to hear you are disappointed having to assemble your Monterey furniture, seating units and benches are fully assembled, we do state on our website that some self assembly is required on this product. We do offer a white glove service, our staff will assemble all pieces of furniture and remove packaging for a small cost, this service is advertised on line and in store. We hope you enjoy your furniture for many years to come.
Date of purchase: 04/05/2019
0
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Trusted Customer
Feefo Verified
Leeds
7 years ago
What Trusted Customer said about JB Furniture:
Great showroom, quick delivery. Helpful stff
Dave
JB Furniture
7 years ago
Dear Mr Blinston,
Thank you for your 5 star rating, delighted to hear you enjoyed your visit to store and your delivery arrived quickly. We hope you enjoy your Madrid furniture for many years to come.
Product reviews
Date of purchase: 04/03/2019
0
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about JB Furniture:
Great customer service . Efficient delivery service. Quality product
Dave
JB Furniture
7 years ago
Dear Mr Hepburn,
Many thanks for taking time to offer feedback, feedback is very important to us here at JB furniture, delighted to hear you are happy with your Monterey recliner set and the service you received from our staff. We hope you enjoy your new furniture.
A really friendly, professional service. Good quality and nice looking furniture.
Dave
JB Furniture
7 years ago
Dear Customer,
Thank you for your 5 star rating, we are really please to hear to received friendly professional service in store and your Ascot furniture is good quality and looks nice. We hope you enjoy your new furniture for many years to come.
Thank you for your 5 star rating, we are delighted to hear you received excellent service when you visited our store. We hope you enjoy your furniture for many years to come.
Thank you for taking time to give feedback, we are very pleased to hear you are happy with your Gigi chairs along with the service you received in store and from our delivery team. We hope you enjoy your new chairs for many years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
