Thank you for your feedback. We're glad you liked the hat, but we're sorry to hear it wasn’t the right fit for you. We understand that sizing can be tricky but we appreciate you giving it a try and hope there may be something suitable in future collections for you.
Kind regards James Alexander Customer Services
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Mrs Brown
Cambridge
3 months ago
Date of purchase: 01/22/2025
What Mrs Brown said about James Alexander Clothing:
Thank you for your feedback. We're glad to hear you found the hat well-made, but we're sorry it wasn’t the right fit for you. We understand that "one size fits all" doesn’t always work for everyone. If you’d like, we would be happy for you to return the hat for a full refund.
Kind regards Tesoro Customer Services
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.