Dear Customer,
Thank you for choosing Italia Rail and for sharing your experience with us.
As a valued customer your opinion and feedback are very important to us as we thrive to improve as a company on a daily basis.
I am sorry you that you experienced issues on account of the use of the 24-hour clock system.
This system is used so passengers will able to differentiate for example between a morning and evening train departure.
Please note that the AM and PM are also used in our schedules so passengers who are not familiar with the 24-hour clock system will not be misled.
If you require any further assistance please do not hesitate to contact me directly.
Kind Regards,
James
Italiarail.com