Merchant Logo

ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,527

1,295

150

56

132

8,160

ratings over the past year

Displaying all 102,514 reviews
Trusted Customer
7 years ago
Date of purchase: 08/10/2017
Smooth booking prcoess
Smooth booking process. Managed to find and purchase the tickets without any trouble.
Trusted Customer
7 years ago
Date of purchase: 08/10/2017
Seat selection not possible
The booking process is clear and easy to use. However, I was not able to select seats for my family of 6..we have been allocated 3 sets of 2 seats at 3 different tables whereas I would have preferred...

Read all
Trusted Customer
7 years ago
Date of purchase: 08/10/2017
Easy to use website
Very easy to use
BF
Binte Mohamad, Fathiah
7 years ago
Date of purchase: 07/27/2017
What Binte Mohamad, Fathiah said about ItaliaRail.com:
User friendly web and instant confirmation email!
Trusted Customer
7 years ago
Date of purchase: 08/05/2017
Great easy booking service
Rail bookings made very easy, even from the other side of the world
SC
Sommerfelt, Christine
Oslo
7 years ago
Date of purchase: 08/06/2017
What Sommerfelt, Christine said about ItaliaRail.com:
It was easy to search on the website, and everything was very clear
Trusted Customer
7 years ago
Date of purchase: 08/09/2017
Ease for travel
It was very easy to understand and the ticketing process for when we take the trams is great being electronic
JG
Jeffery, Georgina
7 years ago
Date of purchase: 08/06/2017
What Jeffery, Georgina said about ItaliaRail.com:
So easy to understand and book
Trusted Customer
7 years ago
Date of purchase: 08/06/2017
On board executive service
Booking simple On board service from Dumo was amazing
Trusted Customer
7 years ago
Date of purchase: 08/09/2017
Easy peasy
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
Read all
177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.