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ItaliaRail.com Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

6,568

1,314

148

55

130

8,215

ratings over the past year

102,386 out of 102,385 reviews
Trusted Customer
8 years ago
Date of purchase: 04/20/2016
very good
Soo easy
VI
Viviana
Miami, Fl USA
8 years ago
Date of purchase: 06/27/2016
What Viviana said about ItaliaRail.com:
Train Service bad no customer service like we have in USA. They don't know
Trrain was delayed 3 hrs. Not able to use a restroom, Police personnel extremely rude not care that I was traveling with two kids. No one able to provide information NO CUSTOMER SERVICE whatsoever....

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Trusted Customer
8 years ago
Date of purchase: 05/19/2016
Very easy to book
Good service
Trusted Customer
8 years ago
Date of purchase: 06/22/2016
Awesome ride
Great experience
MP
Mary E Perro
8 years ago
Date of purchase: 06/06/2016
What Mary E Perro said about ItaliaRail.com:
Great experience
Very easy to follow signage, comfortable seats and nice service.
Trusted Customer
8 years ago
Date of purchase: 04/08/2016
Great!
Excellent
LN
Lori Nichols
Indianapolis, Indiana
8 years ago
Date of purchase: 03/10/2016
What Lori Nichols said about ItaliaRail.com:
Italiarail makes Italian travel enjoyable
Comfortable seats, friendly staff, easy to book and travel
Trusted Customer
8 years ago
Date of purchase: 05/18/2016
Great overall. Extra fees were a surprise on some trains
The online service and experience on Italia Rail was wonderful overall. The only problem was that we did not understand there would be extra fees for some trains. If you can make this more clear or...

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SB
SUSAN BOYD
Tucson AZ
8 years ago
Date of purchase: 03/17/2016
What SUSAN BOYD said about ItaliaRail.com:
Easy Traveling
After a Mediterranean cruise we traveled from Venice to Rome using Italian Rail. It was very easy to receive information and to get on the right train.
PO
Patricia D Orr
Georgetown SC. USA
8 years ago
Date of purchase: 05/19/2016
What Patricia D Orr said about ItaliaRail.com:
Excellent service by ItaliaRail.com
Easy to purchase tickets on line
About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.
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177 Huntington Ave Boston, Ste 1703 PMB 17937, Boston, Massachusetts, 02115-3153, United States
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About ItaliaRail.com
An industry pioneer in international rail travel, ItaliaRail is a leading global seller of train tickets in Italy, connecting travelers to points of interest across the country, and Europe. Through partner Trenitalia, Italy’s national railway, we offer over 80,000 high-speed and regional train routes and access to some 2,800 destinations, with real-time reservation connectivity; best fare optimization; 24/7 customer service; e-ticket and mobile booking. Our global customer base spans 120 countries.