What Trusted Customer said about Insight Vacations:
WE WERE ALL TREATED WITH GENUINE RESPECT AND COURTESY THROUGHOUT TRIP. I WOULD NOT HESITATE TO TRAVEL WITH THEM AGAIN.
Dale
Insight Vacations
8 years ago
It pleases us to learn that you had an educational time in Britain and Ireland with the help of our passionate Tour Director. At Insight Vacations, we treat all of our guests with the utmost priority and care; therefore we are delighted to read that you enjoyed the service provided throughout your journey. Furthermore, our reservations team would be more than happy to help you find the next destination you would like to discover.
Product reviews
Date of purchase: 08/02/2017
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Trusted Customer
8 years ago
Booking the trip was fun & easy. Follow up was tougher- hard getting help sometimes.
Dale
Insight Vacations
8 years ago
At Insight Vacations, our Reservations team are there to ensure that our guests enjoy a seamless experience from start to finish. So we apologise for any difficulty faced when trying to receive additional assistance. Nevertheless, we are very pleased that the Itinerary covered all of the destinations that you wanted to explore. As well, as your feedback is fundamental to the betterment of our tours, we have forwarded your suggestions to our Product Development team for their consideration going forward.
Easy to get in touch with. Unfortunately they did not transfer information from our travel agent to our file so that our names on the flight record booked with Insight did not match our passports...
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Dale
Insight Vacations
8 years ago
We regret to learn of any difficulty faced when boarding your flights, and apologise for any miscommunication from a party involved in the booking. Nonetheless, we are very pleased that you enjoyed taking in the scenery and sights on the tour. What's more, we hope to welcome you back to explore other, excellent destinations in the future.
Product reviews
Date of purchase: 08/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Karen, our tour director, was awesome. It was nice to go on a tour that we did not see a single cathedral, church or castle.
Dale
Insight Vacations
8 years ago
We are very pleased that you enjoyed taking an insight into the intriguing history of Canada's Eastern maritime provinces. What's more, we are happy that your Tour Director helped to make your experience so special, and we hope to welcome you back to explore with us again in the future.
Product reviews
Date of purchase: 08/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
They were very good at keeping us updated re our trip, and ensuring we had the right documentation
Product reviews
Dale
Insight Vacations
8 years ago
It truly saddens us to learn that this tour did not live up to your expectations, so we have forwarded these comments to our Operations team for their consideration. Furthermore, to help you choose the right adventure; a full list of our tours, their Optional Experiences and highlights are available on our website. However, should you require any additional advice; our reservations team will be more than happy to assist you to find a tour that is better suited to your needs. Nonetheless, we are pleased that you had a seamless journey with Insight Vacations, and we hope to have the chance to restore your full confidence in our experiences in the future.
Date of purchase: 08/06/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Our tour guide Zsofia was the best we had encountered in all of our trips
Product reviews
Date of purchase: 08/04/2017
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Trusted Customer
8 years ago
some hotels,dinners and breakfast can be improved.
many place buses were parked too far. they can drop and pick up passengers at the door, other buses are doing that.
buses had good leg room but...
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Product reviews
Dale
Insight Vacations
8 years ago
We are delighted that you left your time on the Best of Ireland and Scotland tour with lots of memorable highlights. However, we are concerned that there were a few aspects of the tour that were not as you had anticipated. Therefore we have passed on your comments to our Quality Control team for their review. Additionally, we have forwarded your comments to our Tour Director's manager to ensure that our guests are receiving the best information possible. With that in mind, we truly hope that we will have another chance to create a completely rewarding experience for you in the future.
Date of purchase: 07/27/2017
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Trusted Customer
8 years ago
Excellent customer service from the tour director and driver. Would definitely recommend Insight to our friends and look forward to travelling again with Insight.
Product reviews
Date of purchase: 08/10/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Customer service was great. Michael our tour director was very thorough and accommodating. He did not get upset when some of the people could not listen and follow directions. He just made light...
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Dale
Insight Vacations
8 years ago
As we want our guests to enjoy only the finest dining experiences, we have forwarded your comment to our Quality Control team for their review. Nevertheless, we are delighted that the Tour Directors enthusiasm and professionalism helped to make your time on the tour so memorable, and we are pleased that the Military Tattoo stood out as the highlight of your Tour.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.