Service & organization were both excellent. Comfort in the coach was great, as were the driver & tour director.
I opted to participate in all the optional experiences, some were very disappointing &...
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Product reviews
Date of purchase: 08/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Did not have any interaction with Customer Service agents.
Product reviews
Date of purchase: 07/29/2017
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Trusted Customer
Epperstone. Nottingham
8 years ago
What Trusted Customer said about Insight Vacations:
Went on 'Dalmatian Elegance' cruise 28 July- 5th August.- We enjoyed every single minute - boat was beautiful with very considerate crew, company excellent, places visited stunning,.Insight in...
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Product reviews
Date of purchase: 07/28/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Great. The front end or, for the most part, the administrative staff I dealt with. They were great. Their equipment was as good as ever. Most of the hotels we stayed in were as least good if not...
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Dale
Insight Vacations
8 years ago
It saddens us to learn that your time on the tour did not live up to your expectations. Therefore, we have forwarded these comments to our Operations and Product Development departments for their respective review. Nonetheless, we are very pleased that you enjoyed your stay at the majority of the hotels during your time in Ireland. Furthermore, we hope that with the necessary improvements; we will be able to fully restore your trust in our escorted experiences going forward.
Product reviews
Date of purchase: 07/17/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
yes
Product reviews
Date of purchase: 07/29/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Major difference is the leg room of the bus is totally not with the longer leg room as promised . Seats cannot recline back and keep bouncing back! Saw the trafalgar group uses the same Volvo model...
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Dale
Insight Vacations
8 years ago
On rare occasions, due to unforeseen circumstances, breakdowns or for safety purposes; it may be necessary to use replacement coaches. However, please allow us to apologise that during this special instance you may not have encountered the same coach experience that you have come to expect with Insight Vacations. Furthermore, we regret to learn that the pace of the tour was not to your preferences, and therefore we have forwarded your suggestions to our Operations team for their consideration. Nevertheless, with your feedback still in mind; we truly hope that you were able to leave your time in Britain with some lasting highlights, and we wish to have the future opportunity restore your full faith in our escorted journeys.
Product reviews
Date of purchase: 08/16/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
The trip was a great overall experience. We got to see so many great sights, things we would not have seen on our own. I know this from a previous driving trip I took in 1989 which only touched on...
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Product reviews
Date of purchase: 08/16/2017
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Trusted Customer
Surrey B.C.
8 years ago
What Trusted Customer said about Insight Vacations:
The Pros were
1 The tour guide was very knowledgable, efficient, and friendly.
2 The hotels were well located.
3 The food was good.
Cons
1 The excursion in Berlin to one of the restaurants had cheap...
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Product reviews
Date of purchase: 08/12/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
Little leg room on bus, 2 hotels far from city center
Dale
Insight Vacations
8 years ago
It saddens us to learn that you felt there was not enough legroom room on our coaches, and we would like to reassure you that these comments are not in line with those that we usually receive. However, we have passed on your concerns along with the latter concerning the distance of the hotels to our operations team for their review. Nonetheless, we are truly pleased that our Local Expert and Tour Director were able to help you gain a deeper insight into your destination.
Product reviews
Date of purchase: 08/16/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Insight Vacations:
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.