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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,768

793

140

60

98

7,859

ratings over the past year

Displaying all 49,808 reviews
Trusted Customer
1 year ago
Date of purchase: 06/12/2024

Satisfied with delivery

Recommends

Very good as always
Product reviews

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Tom
Sudbury
1 year ago
Date of purchase: 05/29/2024

Recommends

What Tom said about Hughes:
Really helpful staff and the installation team took real care in checking that everything was working perfectly.
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PE
Pen
Lowestoft
1 year ago
Date of purchase: 06/14/2024

Satisfied with delivery

Recommends

What Pen said about Hughes:
We ordered the fridge on Saturday in the Lowestoft Hughes electrical shop, very good efficient service. It was delivered the following Friday and fully installed by Hughes, and they took the old...

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Trusted Customer
1 year ago
Date of purchase: 05/29/2024

Satisfied with delivery

Recommends

0
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GA
Gary
Colchester
1 year ago
Date of purchase: 06/15/2024

Satisfied with delivery

Recommends

What Gary said about Hughes:
Top class customer service.
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Trusted Customer
1 year ago
Date of purchase: 05/25/2024

Satisfied with service

Satisfied with delivery

Recommends

Very helpful knowledgeable staff
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ED
Edward
Cambridge
1 year ago
Date of purchase: 06/15/2024

Satisfied with service

Satisfied with delivery

Recommends

What Edward said about Hughes:
Really helpful team
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Jonathan
Bournemouth
1 year ago
Date of purchase: 05/29/2024

Satisfied with delivery

Recommends

What Jonathan said about Hughes:
Item despatched with a day and received the next day. Kept fully informed at all stages
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RU
Ruth
1 year ago
Date of purchase: 06/08/2024

Satisfied with delivery

Recommends

What Ruth said about Hughes:
Excellent customer service from the assistant in the showroom.
Product reviews

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Trusted Customer
1 year ago
Date of purchase: 05/29/2024

Satisfied with delivery

Recommends

Received My delivery The Next Day , very pleased with the service , love the product happy with everything
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.