Merchant Logo
Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,006

826

136

61

92

8,121

ratings over the past year

Displaying all 49,133 reviews
GA
Garry
Downham Market
1 year ago
Date of purchase: 06/12/2024

Satisfied with service

Satisfied with delivery

Recommends

What Garry said about Hughes:
they are a very good company the staff are brilliant and very helpful nothing seems to .uch of a problem I will definitely use them again.
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HE
Helen
Wiltshire
1 year ago
Date of purchase: 05/23/2024

Satisfied with delivery

Recommends

What Helen said about Hughes:
Great company from start to finish. Kept informed about the item and its delivery etc
0
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Trusted Customer
1 year ago
Date of purchase: 05/23/2024

Satisfied with delivery

Recommends

0
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Trusted Customer
1 year ago
Date of purchase: 05/23/2024

Satisfied with delivery

Recommends

Very good I ordered, I paid, they delivered very Quickly on time. Its the electrical shop I always use.
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MA
Mary
Birmingham
1 year ago
Date of purchase: 05/19/2024

Satisfied with delivery

Recommends

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Chloe
Hughes
11 months ago
Good morning, thank you for your review. We appreciate your feedback and would like to understand more about your experience to help improve our service. I have tried contacting you today to discuss this further, if you could please call us back on 0371 231 3113 at your earliest convenience. We would love the opportunity to discuss your experience in detail and address any concerns you may have. Kind Regards Chloe
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AN
Andi
Hemel Hempstead
1 year ago
Date of purchase: 06/11/2024

Satisfied with delivery

Recommends

What Andi said about Hughes:
Excellent
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Trusted Customer
1 year ago
Date of purchase: 05/23/2024

Satisfied with delivery

Recommends

0
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JO
John
Middlewich Cheshire
1 year ago
Date of purchase: 06/11/2024

Satisfied with delivery

Recommends

What John said about Hughes:
No problems
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MI
Michael
Portsmouth
1 year ago
Date of purchase: 06/11/2024

Satisfied with delivery

Recommends

Product reviews

0
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Trusted Customer
1 year ago
Date of purchase: 05/23/2024

Satisfied with delivery

Recommends

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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.