Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
Great booking platform and good prices
Easy booking process, great prices, updates and confirmations were good, easy to use the mobile app, overall great booking experience.
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RM
Ronald McCartney
Hotels.com UK Verified
1 year ago
What Ronald McCartney said about Hotels.com UK:
Miami Booking
Process was easy and efficient. I used some One Key awards I had. No issue.
I also got some One Key bonus on the cash portion I purchased.
The Hotel was far cheaper through Hotel.com than from...
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CU
Customer
Hotels.com UK Verified
1 year ago
What Customer said about Hotels.com UK:
All very clear and no problems
Straight forward website.
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IM
Ian mounsey
Hotels.com UK Verified
Norfolk
1 year ago
What Ian mounsey said about Hotels.com UK:
Quick & easy booking
Very quick and easy to find what I needed
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Trusted Customer
Hotels.com UK Verified
1 year ago
Good choice and fair prices
A good choice of competitively priced hotel rooms.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Very hard to work out how to swap Tesco vouchers for offer
My issue is probably more with the TESCO instructions but it would be VERY helpful and avoid future heartache if Hotels.com directed customers to access it through the Tesco link if using tokens.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Tesco club card vouchers worth using
Great way to maximise use of Tesco clubcard vouchers.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Always been happy with Hotels,com the ones we have stayed in have always been good clean and helpful staff
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JB
john blundell
Hotels.com UK Verified
1 year ago
What john blundell said about Hotels.com UK:
Terrible customer service from hotels.com to a long serving customer
The rewards system is very confusing and I have been told incorrect information via email about expiry dates, unless you do something to rectify I as a long serving customer am going to be out of...
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KF
KF
Hotels.com UK Verified
1 year ago
What KF said about Hotels.com UK:
Overcharged
Terrible. Booked a hotel for 2 nights in December, had a voucher code for 10% total amount to be paid was £160, but when checked card statement I had been charged £176. Went on the live chat to try...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
