Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
RP
Roger Panter
Hotels.com UK Verified
1 year ago
What Roger Panter said about Hotels.com UK:
Make a date.
Very efficient and simple to use, takes the stress out of booking.
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RC
Rebecca Carr
Hotels.com UK Verified
1 year ago
What Rebecca Carr said about Hotels.com UK:
Very easy
Very easy and a good variety of rooms and prices
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Trusted Customer
Hotels.com UK Verified
1 year ago
prompt booking process without any problems.
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RD
Rachel Dufton
Hotels.com UK Verified
1 year ago
What Rachel Dufton said about Hotels.com UK:
Onekeycash frustration and lack of service
If the customer service team would or could read previous correspondence (within same email trail) to understand the problem and therefore fix it.
I have onekeycash money but website stated not,...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Quick and efficient.
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SU
Suzie
Hotels.com UK Verified
Hampshire
1 year ago
What Suzie said about Hotels.com UK:
Mistakes in advertising
False advertising! Hotel advertised as fully refundable and payable at hotel. Hotel charged me because there are restrictions on the date of my stay because of an event. Called hotel who stated that...
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Trusted Customer
Hotels.com UK Verified
1 year ago
😊😊😊😊😊😊😊😊
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CU
Customer
Hotels.com UK Verified
1 year ago
What Customer said about Hotels.com UK:
It was fine, no issues.
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NS
Nicholas Ashmead-Siers
Hotels.com UK Verified
1 year ago
What Nicholas Ashmead-Siers said about Hotels.com UK:
Difficult to get support
Was very difficult to speak to an advisor about an error made during booking which has not been resolved yet
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
