Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
JL
Jeanette Llewellyn
Hotels.com UK Verified
1 year ago
What Jeanette Llewellyn said about Hotels.com UK:
Very good
Excellent..Had to alter my booking from 1 night to 2 nights really easy
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Trusted Customer
Hotels.com UK Verified
1 year ago
Excellent booking service
Have used for years but sadly now have lost my loyalty as you no longer get free nights in the loyalty programme only a much less small amount of money off future bookings.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great easy ti use
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to get around sire
Excellent great
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MT
Michael Trueman
Hotels.com UK Verified
1 year ago
What Michael Trueman said about Hotels.com UK:
Easy to search for hotels and even easier to book one. Good choice of hotels
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Trusted Customer
Hotels.com UK Verified
1 year ago
System was ok to understand
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RA
Ruth Allan
Hotels.com UK Verified
1 year ago
What Ruth Allan said about Hotels.com UK:
Easy to compare and choose
Easy to use and compare different options and features by applying filters. Cam see the key information about each hotel from the results page.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great site
Easy to use and navigate site. Have used chat which is quick and responsive. Would like some more filter options
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Trusted Customer
Hotels.com UK Verified
1 year ago
I had a voucher from hotels .com and unfortunately was unable to authorise
Speak to the customer when they have a problem instead of saying contact supplier, contact another department and get a person saying I can’t help you , shocking service
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Trusted Customer
Hotels.com UK Verified
1 year ago
Great selection of hotels and easy to use.
I love the loyalty scheme - I used my points and only paid half the price of my hotel!
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
