Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
I am really please with Janice from you welcome rewards team. She handled my query promptly…
I am really please with Janice from you welcome rewards team. She handled my query promptly and very efficiently.
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Trusted Customer
Feefo Verified
13 years ago
Efficient service
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Trusted Customer
Feefo Verified
13 years ago
Easy, clear, a quick
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Trusted Customer
Feefo Verified
13 years ago
Very helpful operators and top marks for not having a 08 number!
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Trusted Customer
Feefo Verified
13 years ago
Excellent all round. Fast & convenient .
Excellent customer service, could not ask for more!
Excellent all round. Fast & convenient .
Excellent customer service, could not ask for more!
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Trusted Customer
Feefo Verified
13 years ago
Excellent service, quick and efficient
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Trusted Customer
Feefo Verified
13 years ago
Easy way to access and book a hotel.
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Trusted Customer
Feefo Verified
13 years ago
Great help! Thank you for being so friendly
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Trusted Customer
Feefo Verified
13 years ago
the website is excellent for finding hotels, although would be great to be able to…
the website is excellent for finding hotels, although would be great to be able to search for a hotel near a user defined landmark e.g. conference hotel.
telephone customer service was poor though,...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
