Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
I've used Hotels.com quite a lot in the past and have always been very happy…
I've used Hotels.com quite a lot in the past and have always been very happy with their service.
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Trusted Customer
Feefo Verified
13 years ago
Web site easy to use. Confirmation email was very quick and the best price I…
Web site easy to use. Confirmation email was very quick and the best price I could find for the hotel on this date. Also other hotel booking sites was showing this hotel as full.
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Trusted Customer
Feefo Verified
13 years ago
Easy to use, great rewards scheme and excellent service to resolve issues.
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Trusted Customer
Feefo Verified
13 years ago
The rewards club could be easier to participate in. Perhaps, it should be automatic. Otherwise…
The rewards club could be easier to participate in. Perhaps, it should be automatic. Otherwise a useful and easy site to operate.
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Trusted Customer
Feefo Verified
13 years ago
Easy to compare hotels and easy to book.
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Trusted Customer
Feefo Verified
13 years ago
Always easy to use website and booking process.
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Trusted Customer
Feefo Verified
13 years ago
Very quick and easy to search and book.
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Trusted Customer
Feefo Verified
13 years ago
Good company but the one time I've needed them for anything other than simply booking…
Good company but the one time I've needed them for anything other than simply booking a hotel they've not delivered. A booking I made has disappeared, I contacted them, they sent me a confirmation...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
