Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Great hotel food was ok room was clean and confortable
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Trusted Customer
Feefo Verified
13 years ago
The call was answered promptly and the operator dealt with my query from start to…
The call was answered promptly and the operator dealt with my query from start to finish - quite rare nowadays!
Couldn't have done any better. Great service
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Trusted Customer
Feefo Verified
13 years ago
I left after waiting for 20 minutes while they tried to find me a room or…
I left after waiting for 20 minutes while they tried to find me a room or clean one. It was wierd. The guy in charge had a phone in his ear constantly, the chap at the desk spoke virtually no English...
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Trusted Customer
13 years ago
Info on taxi fares and distance from main station would help
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Trusted Customer
Feefo Verified
13 years ago
Hotels.com offer an easy and excellent service. I especially like the free room after booking…
Hotels.com offer an easy and excellent service. I especially like the free room after booking ten rooms. I book rooms for my business and use the free rooms for pleasure.
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Trusted Customer
Feefo Verified
13 years ago
Very good, and the free night is a winner.....2 free nights would be better though…
Very good, and the free night is a winner.....2 free nights would be better though !!
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Trusted Customer
Feefo Verified
13 years ago
It was easy to use.
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Trusted Customer
Feefo Verified
13 years ago
Always has something good to offer. And like that you don't have to pay up…
Always has something good to offer. And like that you don't have to pay up front & can cancel if necessary.
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Trusted Customer
Feefo Verified
13 years ago
very clear and easy to use. I am a frequent customer.
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Trusted Customer
Feefo Verified
13 years ago
Very quick and simple to use
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Trusted Customer
Feefo Verified
13 years ago
I've been using this site for over ayear since I was in India but also…
I've been using this site for over ayear since I was in India but also now I'm back in UK> I like the free night you can earn & have earned one already.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
