Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Competitively priced; good range of hotels; always good customer service if need to contact them
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Trusted Customer
Feefo Verified
13 years ago
Unable to book our choice in GBP website. Took a long time and then could…
Unable to book our choice in GBP website. Took a long time and then could only book in US dollars. Not happy with service this time
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Trusted Customer
Feefo Verified
13 years ago
very good and straight forward search and booking process. Thank you.
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Trusted Customer
Feefo Verified
13 years ago
Easy to find what I was looking for and to make the booking. Very straightforward…
Easy to find what I was looking for and to make the booking. Very straightforward and painless.
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Trusted Customer
Feefo Verified
13 years ago
Very efficient.
james Rutherford
Very efficient.
james Rutherford
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Trusted Customer
Feefo Verified
13 years ago
quick,efficient service
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Trusted Customer
Feefo Verified
13 years ago
Good selection of Hotels and easy to book.
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Trusted Customer
Feefo Verified
13 years ago
Very easy to use
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Trusted Customer
Feefo Verified
13 years ago
EExcellent
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Trusted Customer
Feefo Verified
13 years ago
Easy to use, especially online, but I also used Hotels.com to book over the telephone…
Easy to use, especially online, but I also used Hotels.com to book over the telephone when I had insufficient signal to book online. One minor criticism - I booked a night at the Copthorne hotel in...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent