Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
I was happy with the prompt and friendly service.
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Trusted Customer
Feefo Verified
13 years ago
Confirmation could be more printer friendly. Prints of lots of info you don't need which…
Confirmation could be more printer friendly. Prints of lots of info you don't need which is not economic or environmentally friendly.
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Trusted Customer
Feefo Verified
13 years ago
Clear and eay to follow
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Trusted Customer
Feefo Verified
13 years ago
I booked a family room at a reduced rate last minute to find on arrival that…
I booked a family room at a reduced rate last minute to find on arrival that I had been allocated asingle room. Ended up paying more also for a luckily available alternative room. Your website is...
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Trusted Customer
Feefo Verified
13 years ago
i wish i knew of you before i booked with another company for a few days,…
i wish i knew of you before i booked with another company for a few days, before booking with you for a couple of days away. i think its excellent of night stay free reward for booking thought your...
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Trusted Customer
Feefo Verified
13 years ago
good choices and quick service
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Trusted Customer
Feefo Verified
13 years ago
I find it very easy to find suitable hotels and good prices using Hotels.com
This booking was…
I find it very easy to find suitable hotels and good prices using Hotels.com
This booking was a due to a change in arrangements when we decided to stay for 2 nights instead of one.
We changed from...
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Trusted Customer
Feefo Verified
13 years ago
Easy to use site. Good description of properties. Good information about access to the local…
Easy to use site. Good description of properties. Good information about access to the local area.
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Trusted Customer
Feefo Verified
13 years ago
Hotels.com is a great website. Very easy to use. Their customer service has also also…
Hotels.com is a great website. Very easy to use. Their customer service has also also been very good on the occasions I have had to call their team. The only downside of using Hotels.com is that...
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Trusted Customer
Feefo Verified
13 years ago
Very easy app to use and everything was clearly described. Gave me all information I…
Very easy app to use and everything was clearly described. Gave me all information I needed.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
