Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Staff was great as always! Thank you... love your rewards program.
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Trusted Customer
Feefo Verified
13 years ago
Really like hotels.com. Like the fact that they have a loyalty card.
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Trusted Customer
Feefo Verified
13 years ago
fast and accurate reply
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Trusted Customer
Feefo Verified
13 years ago
very good & prompt
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Trusted Customer
Feefo Verified
13 years ago
Easy to use and navigate site
Good range of hotels
Can be a bit trickier booking several…
Easy to use and navigate site
Good range of hotels
Can be a bit trickier booking several hotels together such as with a trip staying at A then B then C. Need to pay one at a time. Rather just...
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Trusted Customer
Feefo Verified
13 years ago
Really easy to use and we'd booked our B&B, based on its great feedback, in…
Really easy to use and we'd booked our B&B, based on its great feedback, in under 5 minutes :-)
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Trusted Customer
Feefo Verified
13 years ago
Easy to use and a well thought out site
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Trusted Customer
Feefo Verified
13 years ago
Hotels easy to find, clear information, good rates and an excellent loyalty programme.
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Trusted Customer
Feefo Verified
13 years ago
Good service. And the rewards are very good, although you do pay extra for the…
Good service. And the rewards are very good, although you do pay extra for the serice
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Trusted Customer
Feefo Verified
13 years ago
I don't like the way hotels.com did. When i book online, they say it cost only…
I don't like the way hotels.com did. When i book online, they say it cost only 59.00 dollars, but after that they charge me 92.00 bucks. I try to call them, but the phone number on the top of the...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
