Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Finding the hotel was very easy. We had a large choice within the area which…
Finding the hotel was very easy. We had a large choice within the area which we narrowed down with the use of your filters and map. We just hope the hotel is as good as the site we found it on....
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Trusted Customer
Feefo Verified
13 years ago
I always use Hotels.com as prices are competitive, but their range of hotels could be better…
I always use Hotels.com as prices are competitive, but their range of hotels could be better in comparison to sites like booking.com. I also like being able to build my hotel stays in order to be...
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Trusted Customer
Feefo Verified
13 years ago
Quick, easy to use website
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Trusted Customer
Feefo Verified
13 years ago
Hotels.com has a wide variety of choices
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Trusted Customer
Feefo Verified
13 years ago
Spent a while looking for a hotel and found it was excluded from the rewards…
Spent a while looking for a hotel and found it was excluded from the rewards offer.
Why are some hotels excluded?
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Trusted Customer
Feefo Verified
13 years ago
Very good service, would use ijt again
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Trusted Customer
Feefo Verified
13 years ago
Minor mis communication between hotels.com and hotel meaning that the hotel thought that I still…
Minor mis communication between hotels.com and hotel meaning that the hotel thought that I still had 1 night to pay. Easily resolved so no complaint.
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Trusted Customer
Feefo Verified
13 years ago
I was very pleased with the fast and friendly service.
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Trusted Customer
Feefo Verified
13 years ago
Easy to use & always the very best prices
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Trusted Customer
Feefo Verified
13 years ago
very easy to use, good description of hotels and good search facilities
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
