Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Hotels.com UK Verified
1 year ago
Clear and easy to use website
Everything was very clear and straightforward.
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RG
ROB GUY
Hotels.com UK Verified
1 year ago
What ROB GUY said about Hotels.com UK:
Great Website - easy to use
Website is easy to use. Discounts available were easy to ascertain and take up. Check out was dead easy. Immediate conformation of booking.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Very easu to book and everthing was explained on the site.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Easy to book
It is easy to filter the options to what I want them to be and there is lots of choice. I don't like the added room charges, I wish it was all included in the price but I know that isn't hotels.com...
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JM
Jackie McTAGUE
Hotels.com UK Verified
1 year ago
What Jackie McTAGUE said about Hotels.com UK:
Very poor customer service.
Not very impressed with customer service, had an issue with my booking in that due to an error on their part the rewards I had accumulated were “locked in” and I could not use them as part payment....
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AM
Allan Myles
Hotels.com UK Verified
1 year ago
What Allan Myles said about Hotels.com UK:
Nightmare.
it is i night mare cancelling a booking. your system dose not recognise my booking number ?
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DP
David Probert
Hotels.com UK Verified
Newport
1 year ago
What David Probert said about Hotels.com UK:
Easy website to use
Website easy to understand, easy to use
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RB
Rosalind Boast
Hotels.com UK Verified
1 year ago
What Rosalind Boast said about Hotels.com UK:
Good site for speed and getting what I wanted
Easy to use and book what I wanted. Fast and efficient.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
