Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
MO
Michael Oakes
Hotels.com UK Verified
Bexhill-on-Sea
1 year ago
What Michael Oakes said about Hotels.com UK:
Great service
I found it very easy to book the holiday that I wanted. Clear With plenty of focused. Information relating to the hotel I was interested in. As a new customer, I also got a good discount of 11% off.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Lack of detail and unavailable options
I found, by phoning hotels, that pools were often unavailable to guests, either because of restricted hours for kids or they were closed for swimming lessons. If you’re booking a night away for your...
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Trusted Customer
Hotels.com UK Verified
1 year ago
Excellent easy to use site
The service was excellent and the website was easy to use with an excellent app
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CU
Customer
Hotels.com UK Verified
bristol
1 year ago
What Customer said about Hotels.com UK:
Bound to find a hotel that's just right
lots of choices - better prices than many other sites. booking was straight forward.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Quick and easy
Easy to navigate and good choice of hotels.
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Trusted Customer
Hotels.com UK Verified
1 year ago
No option to enquire about early check in or view check in times until the actual booking.
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Trusted Customer
Hotels.com UK Verified
1 year ago
Awful service
I had tesco clubcard vouchers to use which I had saved up for, so I exchanged them into hotels.com vouchers. The hotel cost was £202 so I transferred this amount of vouchers. When I got to checkout...
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Ruth Ewart
Hotels.com UK Verified
1 year ago
What Ruth Ewart said about Hotels.com UK:
Service was good
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BM
Brian Magor
Hotels.com UK Verified
1 year ago
What Brian Magor said about Hotels.com UK:
Quite easy to book
Everything OK you lost a star because there was no box to tick for a pet friendly stay I had to phone and book pet friendly
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PC
Philip Chilvers
Hotels.com UK Verified
1 year ago
What Philip Chilvers said about Hotels.com UK:
Easy to book process. Great selection of hotels and competitive prices. Reward programme is also a great idea. What I like is the details on the hotels and photos with the ability to filter results.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
