however there was a descrency about the level of facilities available.this should be made more clear before the booking is complete as it spoiled the holiday.
Holiday Hypermarket
Holiday Hypermarket
14 years ago
I am sorry you didn't have a good experience on holiday. The facilities available are sent to us by the suppliers so I am sorry this was incorrect. I hope we can provide you with a better experience for your next holiday.
Lauren
Holiday Hypermarket
The staff at Holiday Hypermarket were always polite, knowledgable and helpful when questions asked about the features of the holiday, ie. resort, hotel etc
Holiday Hypermarket
Holiday Hypermarket
14 years ago
Thank you for your lovely comments about the service you received from our staff at the Holiday Hypermarket,
It’s nice to hear good feedback.
Sounds like you had a nice holiday.
Lauren
Holiday Hypermarket
Always a helpful person to answer the phone, no matter how trivial the query and every query is answered with politeness.
Holiday Hypermarket
Holiday Hypermarket
14 years ago
Thank you for your comments.
I am pleased to hear you received an excellent service from us.
We are always happy to help with questions you may have.
Lauren
Holiday Hypermarket
Holiday Hypermarket
Holiday Hypermarket
14 years ago
Thank you for your comments.
I am pleased to here you received an excellent service from us.
We are always happy to help with questions you may have.
Lauren
Holiday Hypermarket
Were delayed on Skiathos for an extra day due to bad weather preventing takeoff.Chaotic scenes at airport,poor communication during delay,no compensation received from Olympic Holidays.Early October...
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Holiday Hypermarket
Holiday Hypermarket
14 years ago
Thanks for your feedback Ian. Firstly I would like to apologise for your experience. I really hope it doesn't deter you from going back to Skiathos earlier in the season when the resorts are busier. I hope we can help sort your next holiday out and hopefully get you away without delays!
Lauren
Holiday Hypermarket
There was a mix up with the type of room we booked but soon not sorted out before we went
Trusted Customer
14 years ago
There was a mix up with the type of room we booked but soon not sorted out before we went
the weather was horrendous for most of our holiday with continuous pelting rain and thunder storms - which didn’t help because the only place to shelter in the hotel was either your room which was really tiny, reception which was a walk through or a bar area that was so noisy, dismal and wet it was not a nice place to be in - facilities where quite basic - the food was average and with lots of things repeated daily
Holiday Hypermarket
Holiday Hypermarket
14 years ago
Thanks for the feedback, I am glad we managed to get everything sorted before you travelled! The weather plays such an important role in our holiday we really wish we could have more control over it! I hope we can help you get your next holiday booked and hopefully it will be hot sunshine this time!!!
Lauren
Holiday Hypermarket
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.