Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
4 years ago
Overall a great holiday last minute couldn’t fault anything. Hotel food all amazing wouldn’t say it’s perfect for families but enough to do in Ibiza anyway.
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MB
Mr gwilym bennett
Feefo Verified
4 years ago
What Mr gwilym bennett said about Holiday Gems:
It was simple straight forward and value for money
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MS
Mrs Michelle Swift
Feefo Verified
4 years ago
What Mrs Michelle Swift said about Holiday Gems:
5 star service
Perfect service everytime!
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Trusted Customer
Feefo Verified
4 years ago
Very good customer service
I thought the advisor was extremely knowledgeable polite and helpful explaining the whole process in an easy and understandable way and would definitely book with HolidayGems again
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Trusted Customer
Feefo Verified
4 years ago
Nice and easy with gems holiday!
Happy with the service very friendly! Thank you gems holiday!
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MG
Mr Douglas Greylish
Feefo Verified
Manchester
4 years ago
What Mr Douglas Greylish said about Holiday Gems:
Nothing is a problem. Very helpful.
Excellent customer service. Very polite over the phone. Helpful as I changed hotel twice with no hesitation. 5☆
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Trusted Customer
Feefo Verified
4 years ago
Good
They are cheaper
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Trusted Customer
Feefo Verified
4 years ago
Disappointed about the booking.
After I paid and confirmed the booking, agent informed me I need to pay £160 more for booking. As the package is full.
Review Team
Holiday Gems
4 years ago
This appears to be an online order and no payment is taken when the order is submitted. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. No payment is taken until our client agrees to the new costs. A pre-authorisation only is held, and released immediately if no booking is confirmed. Thank you for proceeding with the booking and we are sure that you will have a great holiday.
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Trusted Customer
Feefo Verified
4 years ago
Great
Great easy website for booking everything for a great holiday
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Trusted Customer
Feefo Verified
4 years ago
Everything was brill airport and hotel and transfers
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
