Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
MB
Mrs Linda Barraclough
Feefo Verified
4 years ago
What Mrs Linda Barraclough said about Holiday Gems:
Very quick and easy.
Looking forward you our holiday where we will be celebrating my 70th birthday and our 35th wedding anniversary.
Thank you.
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Trusted Customer
Feefo Verified
4 years ago
Good value for money
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MB
Mr John busuttil
Feefo Verified
4 years ago
What Mr John busuttil said about Holiday Gems:
I thought your service was great no hassle one of your rep's phoned me the next day and told me what to do when I get there. Martin his name was
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Trusted Customer
Feefo Verified
4 years ago
Good service and prices not to bad...
one of the costumer services was not very helpful
I wasn't happy with her service
But the next time I had a very nice and helpful gentleman and you can tell...
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Mr Paul Tarmas
Feefo Verified
4 years ago
What Mr Paul Tarmas said about Holiday Gems:
So far great service
Good website easy to use, contacted back by advisor to confirm holiday within two days with slight adjustment which was fully acceptable. Had a question for customer services, call accepted quickly...
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Trusted Customer
Feefo Verified
4 years ago
Great service
Great service. Would be 5 star if our holidays wouldn't go up by £200 within 24 hrs ( but I guess it's normal when the flight orices changing so quickly) . Guys in the office called us within 24 hrs...
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MP
Miss Georgia Peters
Feefo Verified
4 years ago
What Miss Georgia Peters said about Holiday Gems:
Exceptional service from Geraldine!
Absolutely amazing service. Enquired about booking a holiday to fly out the next day, and the lady who took the call (her name was Geraldine) was nothing short of exceptional. She went out of her way...
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MC
Mrs Elizabeth Collins
Feefo Verified
4 years ago
What Mrs Elizabeth Collins said about Holiday Gems:
Just came back from Egypt and have booked again.Highly recommend
Great Holiday everything went smoothly transfer's, hotel etc. Booking was so easy and communication was great. Really impressed. Thank you
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Trusted Customer
Feefo Verified
4 years ago
I am not happy with the service.i was told i will be paying the outstanding balance end of augost but i check the date its on 21/08/22 and i been told i will get better room but that not happen...
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Review Team
Holiday Gems
4 years ago
We are disappointed that we have not met your expectations. According to our records, the balance due date is showing as 28 August and not 21 August. Please check the document again. We note that the upgrade is a request made by you on this online booking. This is relayed to the supplier and hotel and we are unable to guarantee this, unfortunately.
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Mrs Gail Marshall
Feefo Verified
4 years ago
What Mrs Gail Marshall said about Holiday Gems:
Was easy to use their job site from start to finish. Then having a call to make sure that it was all sorted and they up graded our baggage allowance so they matched each way
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
