Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
4 years ago
Do not book! Do not recommend at all! Really bad company!
Very rude customer service representatives no empathy at all from them. Constantly had to chase them up for the mistakes they had made on our tickets and ticket price. Once you pay they don’t care...
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Review Team
Holiday Gems
4 years ago
Thank you for your review. We note that this was addressed immediately by our customer care team and any issues were resolved including the costing issue which was, as explained, due to a system error. We are sure that you will have a great holiday.
Trusted Customer
4 years ago
This was not addressed immediately I had to chase this for days and push for a response
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Mrs Chiquitita Bowsher
Feefo Verified
4 years ago
What Mrs Chiquitita Bowsher said about Holiday Gems:
Stuart
Stuart was absolutely amazing. Friendly, helpful and went above and beyond to get me the dates, destination and even aircraft seats that I requested!
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Trusted Customer
Feefo Verified
4 years ago
Thanks stuart
Booked my holiday with Stuart, great service thank you
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Trusted Customer
Feefo Verified
4 years ago
Helpful
Very helpful so far
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Trusted Customer
Feefo Verified
4 years ago
Very helpful, impressed by support they gave during booking process and information about the resort.
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Trusted Customer
Feefo Verified
4 years ago
I would like to be able to talk to a human about questions i may have.
web site easy to use.
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MF
Mr Paul Foyster
Feefo Verified
4 years ago
What Mr Paul Foyster said about Holiday Gems:
Good
The service was good David was honest and helpful
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Trusted Customer
Feefo Verified
4 years ago
So far so good with holiday gems everything has been spot on and run so wel
everything has run so smoothly and I would definitely use this holiday website again they are definitely 5 star gems
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Trusted Customer
Feefo Verified
4 years ago
Great communication throughout booking
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Trusted Customer
Feefo Verified
4 years ago
Holiday Arranged Quickly and Painlessly
Nathan helped me to secure a holiday on behalf of my friends and I. I couldn’t get the Hotel I initially wanted but we had a discussion and settled on another in the same area. He was very helpful...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
