Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
3 years ago
Great service
Great service and great price used em many times always good, thanks!
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MS
Mrs Tracey Shepherd
Feefo Verified
3 years ago
What Mrs Tracey Shepherd said about Holiday Gems:
Excellent service from Martin explained everything clearly and very helpful
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ME
Mrs Cheryl Ellis
Feefo Verified
3 years ago
What Mrs Cheryl Ellis said about Holiday Gems:
Very good, we booked with you for a holiday in July and so we’ve booked aga
All very good and I like that we can pay a deposit first
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Trusted Customer
Feefo Verified
3 years ago
Conditional 5 Stars given - Please real all
Pros:
The Holiday was great.
The Price was great.
Opening times of sales phone line is great - If I remember correctly open until 8pm weekdays.
After Sales customer service was great. I had some...
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Trusted Customer
Feefo Verified
3 years ago
Big thanks.
Great holiday, very efficient staff, informative and caring always ready to help.
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MF
Mrs Diane Fryers
Feefo Verified
3 years ago
What Mrs Diane Fryers said about Holiday Gems:
Efficient service.
Stuart super efficient, Thank you. Would reccommend to others in future.
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Trusted Customer
Feefo Verified
3 years ago
Transfers could do with improvements
Got the name right
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MK
Mr Gordon Kinvig
Feefo Verified
3 years ago
What Mr Gordon Kinvig said about Holiday Gems:
Instant acknowledgement, follow up call and full confirmation of booking
Very good and helpful
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MG
Mr Gerrard Gallacher
Feefo Verified
3 years ago
What Mr Gerrard Gallacher said about Holiday Gems:
excellent company
excellent service
sorted all my needs without a problem
would highly recommend
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MK
Mr David Keen
Feefo Verified
3 years ago
What Mr David Keen said about Holiday Gems:
Never supply the holiday for advertised price
After booking and paying then got told couldn’t have the holiday for that price as you couldn’t supply the room from that supplier but if I paid £52 more I could have the room I requested
Review Team
Holiday Gems
3 years ago
David we are sorry that you find it necessary to post such a review as you will have been aware of the website terms when you ticked to accept the conditions of booking before placing your request. It does clearly explain that we show the lowest supplier price and that if it is no longer available because another customer has taken advantage, you will be given the opportunity to book at the next best price.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
