Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
4 years ago
Booking made in November really helpful and polite, listening to questions I asked and had answers for my questions
Review Team
Holiday Gems
4 years ago
Our agents have always been offered service and product training and we are delighted that this is shown in giving their best possible advice. Thank you for taking the time to post your experiences.
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Trusted Customer
Feefo Verified
4 years ago
Jordan was very helpful
Excellent customer service and very informative
Review Team
Holiday Gems
4 years ago
Thank you for your positive feedback - it is always appreciated by the team
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MF
Mr Arun Fletcher
Feefo Verified
4 years ago
What Mr Arun Fletcher said about Holiday Gems:
Very good , helpful
Review Team
Holiday Gems
4 years ago
We are delighted that the service met your expectations. Thank you for the positive comments, Arun
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MW
Mr Steven Whalley
Feefo Verified
4 years ago
What Mr Steven Whalley said about Holiday Gems:
Service provided was great
Review Team
Holiday Gems
4 years ago
Thank you for the 5-star review, Steven. It is appreciated
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MW
Mr WING
Feefo Verified
4 years ago
What Mr WING said about Holiday Gems:
No Refund for a non existant room
I booked a holiday to Egypt with Holiday Gens and requested a Deluxe Room.and paid for it. Soon after booking I was contacted and told a deluxe room does not exist and they would issue a refund. I...
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Review Team
Holiday Gems
4 years ago
We sincerely apologise for any delay in receipt of the refund. We have asked for an immediate investigation and will respond privately by email.
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MT
Mr david thompson
Feefo Verified
4 years ago
What Mr david thompson said about Holiday Gems:
Excellent service
Spoke to a couple of representitive and both were very helpful with my queries prior to booking. Only took 20mins to be contacted after booking with confirmation that this was booked and all sorted.
Review Team
Holiday Gems
4 years ago
We thank you for sharing your positive comments, David. The team will appreciate it.
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MG
Mrs Marion Gowland
Feefo Verified
4 years ago
What Mrs Marion Gowland said about Holiday Gems:
Yes would use again .
Very helpful, and quick.
Review Team
Holiday Gems
4 years ago
We are sure that our agents would be delighted to help in planning your next holiday. Thank you for the positive feedback.
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Trusted Customer
Feefo Verified
4 years ago
Excellent customer service.
Nothing is too much trouble.
Extremely helpful
Review Team
Holiday Gems
4 years ago
We believe that we have a first-class team and are very pleased that the service met all expectations. We are sure that you will have a great holiday.
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MJ
Mr Simon Johnston
Feefo Verified
4 years ago
What Mr Simon Johnston said about Holiday Gems:
Excellent service, very prompt and helpful and value for money
Would recommend and use again without a doubt
Review Team
Holiday Gems
4 years ago
We are delighted to have met your expectations, Simon. Thank you for taking the time to post your positive feedback
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Trusted Customer
Feefo Verified
4 years ago
Have booked with them 3 times and so fare very satisfied with the service
Good service
Review Team
Holiday Gems
4 years ago
Positive reviews from repeat clients are possibly the best. Thank you for taking the time to share your comments.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
