Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
MB
Mr david brown
Feefo Verified
4 years ago
What Mr david brown said about Holiday Gems:
Good value and very professional
I picked holiday gems by mistake but to my good fortune. The young lady (Nikki) in your call center was very helpful and friendly. She knew exactly what I needed and was very professional in how she...
Read more
0
Share
ER
Ermelinda
Feefo Verified
London
4 years ago
What Ermelinda said about Holiday Gems:
The best in the market
Great website, great prices at some amazing resorts. By far the best and easiest holiday website. Customer service second to none. Thank you so much HolidayGems and thank you Paul Warrington for...
Read more
0
Share
Trusted Customer
Feefo Verified
4 years ago
Very helpful and efficient staff.
I would definitely recommend them. I have booked with them a few times and have been extremely satisfied.
0
Share
LI
Liz
Feefo Verified
4 years ago
What Liz said about Holiday Gems:
Amazing
Great customer service, very helpful and everything was really smooth. Our second time booking with Holiday Gems and pleased once again.
0
Share
MF
Mr Kyle Frost
Feefo Verified
4 years ago
What Mr Kyle Frost said about Holiday Gems:
Great when had to deal with the team
0
Share
MB
Mr Joseph Burns
Feefo Verified
Birmingham
4 years ago
What Mr Joseph Burns said about Holiday Gems:
Easy great service so far
Very easy to book online and phones to confirm flights ect the service was great and very easy to understand
0
Share
Trusted Customer
Feefo Verified
4 years ago
Such help and great customer service
Explained holiday package clearly and gave me extra time to pay holiday thank u
Lily's so much help gave me great deal can't wait for my first holiday in over 2 yrs
0
Share
Trusted Customer
Feefo Verified
4 years ago
Complaints take too long. 6 months and still nothing
I have made a complaint in regards to mice infestation in the accommodation and vomiting and diarrhoea. I made the complaint from October and then in December. Nothing has been decided as yet. Reply...
Read more
Review Team
Holiday Gems
4 years ago
We do apologise that this has indeed been a protracted issue. However, as advised to you by our complaints team, due to the circumstances, this takes much longer to resolve due to the processes that have to be followed by all parties, including but not restricted to, our suppliers and their advisors. Whilst we do apologise we can assure you that the matter is receiving attention with our aim to resolve this to your satisfaction.
0
Share
MJ
Mr Daniel John
Feefo Verified
4 years ago
What Mr Daniel John said about Holiday Gems:
Would Definitely Use Again
Price was the cheapest I could find. Despite some initial problems with the name Holiday Gems did as much as they could for me. Would recommend and use again.
0
Share
Trusted Customer
Feefo Verified
4 years ago
Great site
Very clear helpful and cheerful. No hidden cost
Talking to a cheerful person makes any stress go away . Everything sent on email within ten minutes from end of call. All details of holiday ATOL...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
