Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
4 years ago
Marvellous Martyn
Martyn was so helpful we booked a holiday online but the deal was fully booked so Martyn searched other providers to make sure he found the same hotel. When he managed to sort us out l could hear in...
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Trusted Customer
Feefo Verified
4 years ago
Fantastic & most helpful
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MP
Mrs Denise Pringle
Feefo Verified
4 years ago
What Mrs Denise Pringle said about Holiday Gems:
A huge thank you to Stuart for his help in booking our holiday to tunisia, will definitely use Holiday Gems again.
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MG
Miss amanda goldson
Feefo Verified
4 years ago
What Miss amanda goldson said about Holiday Gems:
Holiday gems customer service review
David was our customer service agent. Although he was busy on our day of booking he promised to call us back and he did. Really happy with the service. He was polite, knowledgeable and efficient.
I...
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MD
Mr Colin Davies
Feefo Verified
4 years ago
What Mr Colin Davies said about Holiday Gems:
Holiday Gems great, taxi transfer poor
A very quick and efficient booking. The holiday was as good as anticipated, providing good value for money. However their partner company dealing with taxi transfer in Cyprus was not Very good. Hard...
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MC
Mrs Jane Currie
Feefo Verified
4 years ago
What Mrs Jane Currie said about Holiday Gems:
No hassle booking
So easy to use and the customer service and support is great and what you see is what you get fab
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MB
Mr Jaswant Bhakar
Feefo Verified
Essex
4 years ago
What Mr Jaswant Bhakar said about Holiday Gems:
**** the worst service i have come accross. No one calls back. No communi
Rubbish. No communication staff have no knowledge or experience E mailed them so many times a week ago no one replues or calls back. Its a joke. Staff very rude. Conning you out of money
Review Team
Holiday Gems
4 years ago
We do apologise if the service has not met your expectations. The booking shows no communication and we have therefore requested an investigation by our after-sales team. It is most unusual for there to be no response, eve an auto acknowledgement and we must therefore ask if the correct email address is being used.
MB
Mr Jaswant Bhakar
4 years ago
Stop making excuses. I e mailed so many times no one replies. You have conned the money from me. No service. Please stop making fools out of people Call me. 07831872076
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Mr Alan Carter
Feefo Verified
4 years ago
What Mr Alan Carter said about Holiday Gems:
Good service
The service from Finn was great. The only downside was the extra costs imposed by the airlines which almost doubled the cost of the flights.
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ME
Mr stuart ellis
Feefo Verified
4 years ago
What Mr stuart ellis said about Holiday Gems:
Easy to book and reasonable price, as for the hotel, we will soon find out, but it looks good and has excellent reviews.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
