It is s nice friendly site to stay at.
Downside was the Coast House restaurant, its portions were very small. I ordered a large fish and chips and queried whether they had given me a children’s port...
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Samantha
Hoburne
1 month ago
Thank you for your feedback. We're pleased to hear you found the park to be a friendly place to stay, but we're sorry to learn that your experience at The Coast House didn't meet your expectations. We appreciate your comments about the portion sizes and will ensure they are shared with the restaurant team for review. We hope to have the opportunity to welcome you back and provide a better dining experience in the future.
Park was lovely setting & peaceful. Entertainment area & pools were kept clean and tidy.
However our Caravan was definitely tired & in need of updating despite us booking a select plus. Sofa broken,...
Very positive experience, caravan very acceptable, staff friendly and helpful, a special mention for Ruby on reception, would like to visit again.
Samantha
Hoburne
1 month ago
Thank you for your lovely review! We're delighted you had such a positive experience and enjoyed the park, accommodation, and friendly service from our team. We'll be sure to pass on your kind words to Ruby. We really appreciate your recommendation and look forward to welcoming you back again soon!
Overall we had a really lovely time and will be returning. There were a few factors which could be improved though. The “premium” caravan was a little tired looking here and there. The kitchen...
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Zoe Mccarthy
Hoburne
1 month ago
Thank you for taking the time to share your feedback following your recent stay.
We're delighted to hear that you had a really lovely time and that you'll be returning. We truly appreciate your continued support.
Thank you also for highlighting the areas where you feel improvements could be made. We're sorry to hear that your premium caravan showed signs of wear and that you experienced issues with the kitchen drawers, the TV aerial in the master bedroom, the broken gable ridge, the dishwasher drawers, and the oven door.
Your comments have been passed on to our maintenance team so they can inspect these items and carry out any necessary repairs. We want our premium accommodation to reflect the high standard our guests expect, and your feedback helps us identify where attention is needed.
Thank you again for taking the time to let us know about your experience. We look forward to welcoming you back and providing you with an even better stay next time.
Our second time staying with Hoburne (but at a new site) and we were very impressed. The mobile home was modern, very clean and well appointed. We had a pet friendly option and often I think you get...
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Joanne E
Hoburne
1 month ago
Thank you for your wonderful feedback. We’re delighted you enjoyed your second Hoburne stay and that your accommodation, the park, and pet-friendly touches helped make your holiday special. We’ll be sure to pass your kind words on to Janine, Clare, and Veronica for their hard work. We also appreciate your suggestions regarding fans and adding more colour around the park, and we’ll share these with the team. We look forward to welcoming you back again soon!
We had a fantastic time, check in was nice and easy with great customer service giving us all the details we needed, the lodge was very spacious in a nice quite location which we hoped for, the towel...
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Samantha
Hoburne
1 month ago
Thank you for your fantastic and detailed review! We're delighted to hear you and your family had such a great stay and enjoyed the lodge, beautiful surroundings, pools, and facilities. It's wonderful to know that the cliff-top walks were accessible for your mum and that your son had fun in the pool and arcade.
We really appreciate your feedback regarding the cleanliness points and the arcade availability, and we'll share these comments with the relevant teams to help us improve. We're also pleased you enjoyed the takeaway service and the friendly support from our reception and pool teams.
Thank you again for choosing to stay with us, and we look forward to welcoming you and your family back to Naish again soon!
We had a wonderful stay at Bashley.
Good facilities, clean caravan, nice friendly staff.
The young lady who compèred the Trivia Night was lovely and very good fun. She made the evening really...
It was really good lovely van but the sewage system kept bubbling a d gurgling and the smell was awful,I told the office when handing in keys didn't want workman disrupting our holiday.wonderful
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.