Site surroundings are clean and tidy
Good variety of facilities
Caravan cleanliness could be improved
Caravan safety needs improvement- steps loose, 2 windows wouldn’t open. Material of seating in...
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Zoe Mccarthy
Hoburne
1 month ago
Thank you for taking the time to share your feedback with us.
We're pleased to hear you found the site surroundings clean and tidy and that you enjoyed the variety of facilities and the well-equipped kitchen in your caravan.
We're very sorry to read about the issues you experienced during your stay, particularly regarding the condition of the caravan, service in the bar and restaurant, and your concerns around pool safety. These are certainly not the standards we aim to provide.
We would have appreciated the opportunity to receive this feedback while you were still on site, as it would have allowed our team the chance to investigate your concerns, address any maintenance issues, and work to resolve the service problems during your stay.
Please be assured that your comments have been shared with the relevant department managers for review, including housekeeping, maintenance, food and beverage, and the leisure team, so that the points you've raised can be investigated and addressed appropriately.
Thank you again for your feedback, and we're sorry that your experience did not reflect the high standards we strive to deliver.
Beautiful lodge, even though it was dog friendly it was very clean. We stayed in the Reach, so quite peaceful location with a lovely walk to the restaurant and entertainment. Staff all fabulous, from...
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Zoe Mccarthy
Hoburne
1 month ago
Thank you so much for this 5-star review. We really appreciate your feedback and so pleased to hear you had a wonderful Hoburne holiday.
Brilliant, the premium caravan was lovely, the indoor and outdoor pools were great, WiFi was not very good, food in the restaurant was overpriced and not big portions, but overall was a great weekend...
The site was clean and well presented
Check was professional and provided us with all the information we needed
The accommodation was spotless beautiful location
Staff very friendly and everyone...
All good thanks site clean as a pin Tracey the site warden very good at her job and very knowledgeable about local stuff toilet bock very usable and clean no issues.
Shaun Johnson
Hoburne
1 month ago
Thank you so much for your 5-star review!
I will share this review with Tracey & let her know she doing a great Job.
we hope to see you again soon.
The Blue Anchor Team.
Date of purchase: 07/05/2026
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Feefo Verified
1 month ago
Clean, tidy, well laid out park. Lovely caravan with excellent situation near the cliff. Restaurant on-site, beach a short walk, we've been coming to Naish for 16 years and hopefully will return...
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Samantha
Hoburne
1 month ago
Thank you for your wonderful review and for your incredible loyalty over the past 16 years! We're delighted you enjoyed the park, your caravan, and our beautiful cliff-top location. We also appreciate your feedback about the restaurant and will share your comments with the team. We look forward to welcoming you back again for many more visits!
Staff were friendly and helpful. The lodge and hot tub were a great size except for getting around the bed in the main bedroom. The dog loved his walks on the beach.
Samantha
Hoburne
1 month ago
Thank you for your lovely review! We're so pleased you enjoyed your hot tub lodge and found our team friendly and helpful. It's great to hear your dog loved the beach walks too! We appreciate your feedback about the bedroom layout and hope to welcome you all back again soon.
Overall the holiday was great. It was the accommodation that left a little to be desired. The cupboards were poorly designed, guests need to be 6ft plus tall to reach into them, there were no drawers...
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Shaun Johnson
Hoburne
1 month ago
Thank you for taking the time to share your feedback. We're pleased to hear you had a great holiday overall and that you've enjoyed returning to the park over the years.
We appreciate your comments regarding the caravan layout and storage, this comes down to the make & model of the caravan we have several different lay out and designs. Guest feedback like yours is invaluable and helps us identify areas where improvements can be made. We'll ensure your comments are shared with the relevant team for review.
Thank you again for your continued loyalty, and we hope to welcome you back for another enjoyable stay in the future.
The site was spotlesly clean and perfectly situated in a very beautiful area with many places of interest particularly the steam railway which is adjacent to it.
Shaun Johnson
Hoburne
1 month ago
Thank you so much for your 5-star review!
We will share this with the team to let them know to keep up the amazing work.
We hope to see you again soon
The Blue Anchor Team
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.