How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

MD

MRS LESLEY DREW

4 years ago

Date of purchase: 04/12/2021

What MRS LESLEY DREW said about Hobbs:

Quick ,afficnent ,good quality products

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

ME

MRS ROSEMARY EVANS

4 years ago

Date of purchase: 04/11/2021

What MRS ROSEMARY EVANS said about Hobbs:

Excellent delivery service

I had a choice of delivery service free which obviously takes longer or pay £3.95 and get a 2-3 day delivery which I chose. I was updated at all times and the courier gave me a time slot of...

Read all

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

MS

MRS PAMELA SMART

Melbourne, Australia

4 years ago

Date of purchase: 04/08/2021

What MRS PAMELA SMART said about Hobbs:

Great service; lovely, well-presented item!

The service was excellent. I was kept well-informed of the progress of my order. The item arrived promptly and was very well packaged. I would certainly recommend Hobbs, and will buy something from...

Read all

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 04/07/2021

Beware customs tax

It’s the only uk company on line order which was taxed at Irish customs. Boden , whistles, m and s weren’t

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback, unfortunately I can confirm that at this time we are not able to predict the current customs charges that would be accrued for international orders and as we cannot charge VAT on these orders, the local governing body of the country for delivery would then have to charge this at customs prior to the receipt of the item I'm afraid, as per our terms and conditions for our international orders. Kind regards,

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 04/10/2021

So easy to use

Great website with ease of online shopping

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 04/11/2021

Ordering process very easy, selections and checking out very quick

Very good service, despite warnings of delays items arrived in good time.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

MC

MRS CATHERINE CLENNELL

4 years ago

Date of purchase: 04/08/2021

What MRS CATHERINE CLENNELL said about Hobbs:

Love everything about Hobbs, easy to order and prompt delivery.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 04/11/2021

A beautiful blazer, exactly as I expected. Arrived quickly and boxed/packaged well. Super quality and a gorgeous colour. I am very happy with my purchase.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

Trusted Customer

4 years ago

Date of purchase: 04/11/2021

Excellent quality and fit!

Order arrived quickly. Items were packaged well without unnecessary waste! Excellent quality and fit. So hard to find formal work wear... just what I was looking for, thank you Hobbs!

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

0

MR

MRS JOANNA REYNOLDS

4 years ago

Date of purchase: 04/10/2021

What MRS JOANNA REYNOLDS said about Hobbs:

Too much static!

The Hobbs experience is great. I had to return a few of the things in my order. It was painless and elegant in-store. The lady who set me couldn’t have been more helpful.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

Jake C

Hobbs

4 years ago

Hello and thank you for taking the time to leave us feedback on your Mallory Capris, I am very sorry to hear that they were less than a perfect fit for you and that you found the material so uncomfortable, I have of course raised this with our garment technicians to ensure we are well aware of this issue and that this is investigated for future customers and purchases. Kind regards,

Jake C

Hobbs

4 years ago

Hello and thank you for taking the time to leave us feedback on your Silk Rosabelle Dress, I have raised this issue with our garment technicians for review as this is far from the standard of garment we would ever strive to provide, I can assure you that this issue will be seen to and raised with our supplier if needed. I hope you have since received a swift refund for this and were able to find a perfect replacement for you. Kind regards,

0

Hobbs Reviews

CALA BLOUSEMore reviews of this product (20)View product websiteLove this top so comfortable

AMANDA JEANMore reviews of this product (22,234)View product websiteBeautiful fit and materials

IONA CLUTCHMore reviews of this product (15)View product websiteIt was lovely really soft and roomy for a clutch but for me the navy was too bright to go with my shoes

SARAH CLUTCHMore reviews of this product (4)View product websiteI sent for 3 baggs and the one I kept was perfect and matched my Hobbs navy shoes

MARIAM JACKETMore reviews of this product (8)View product websiteBeautiful colour. Good quality material. Great cut!

CICI JERSEY DRESSMore reviews of this product (22,234)View product websiteReally well made, comfortable

ESME DRESSMore reviews of this product (26)View product websiteHigh quality and good fit. Would like it if it accentuated waist/bust more but lovely dress

OLIVE NECKLACEMore reviews of this product (5)View product websiteThe necklace is fantastic the weight the colour the fittings. It a solid but delicate piece of dress jewelry.

TANIA LEATHER JACKETMore reviews of this product (4)View product website

JONI V NECK WRAP TOPMore reviews of this product (8)View product websitePoor fit & material was crumbled

LIVVY WRAP TOPMore reviews of this product (22,234)View product website

CARRIE BOLEROMore reviews of this product (1)View product websiteLovely colour, bought to wear at my daughters wedding so I can remove my formal jacket ( from Hobbs) when formalities have finished. 4th Carrie bolero I have.

SUKI BLAZERMore reviews of this product (4)View product websiteI am so happy with the colour. It was true to the image.

ALVA JACKETMore reviews of this product (38)View product website

ALVA STRAIGHT TRSMore reviews of this product (17)View product website

ALVA DRESSMore reviews of this product (36)View product website

LAUREL TAPERED TRSMore reviews of this product (37)View product websiteGood quality but came up big!

VESPA ESPADRILLEMore reviews of this product (29)View product websiteReally well made but very wide fitting. They had to go back but I might reorder the smaller size. Impressive quality.

YASMIN TRAINERMore reviews of this product (5)View product websiteCame up a bit big (and I am a UK 42 and I regularly struggle to get shoes big enough). They made my feet look a bit like clown’s feet so they had to go back. Shame as the quality was excellent. Might...Read all

MALLORY CAPRIMore reviews of this product (9)View product websiteThe cotton content in the material of these pants is too high, which means you get a starchy cotton fit instead of a figure hugging stretch fit. Not comfortable to wear and looked like Harlem...Read all

SARAH DRESSMore reviews of this product (18)View product websiteBeautiful dress, looks amazing on and the colour is so vibrant. Photo doesn’t do it justice. Some reviews mention how long it is, which is fair comment. I’m 5ft 11 so it’s not an issue for me but I...Read all

SILK ROSABELLE DRESSMore reviews of this product (5)View product websiteSuch a beautiful dress utterly ruined by a poor quality petticoat lining! The static electricity this dress was capable of generating was off the chart, even when hung on a metal hanger. I really...Read all

MARILYN DRESSMore reviews of this product (6)View product websiteThe pattern on this dress was so busy it gave my husband a headache so I returned it. Shame, as the style was really cute.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?