Merchant Logo

Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,102

1,765

513

202

494

16,076

ratings over the past year

Hobbs is no longer an active Feefo customer
Displaying all 68,377 reviews
Trusted Customer
4 years ago
Date of purchase: 04/09/2021
Been an online customer for years. Always come in nicely packed and delivered on time. Loving my dresses in fit, style and colour!
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 08/29/2020
Good
Good speedy service
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 04/15/2021
Merchant Logo
Jake C
Hobbs
4 years ago
Hi there, Thanks for taking the time to eave us feedback, unfortunately I can confirm that as per our online returns terms and conditions it can take up to 14 working days for some parcels to be received, processed and refunded at this time time. I can see however your refund has now been processed for you and that you have now been able to find suitable replacements that are a perfect fit for you. Kind regards,
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 04/11/2021
Purchase was well packed and delivered in a timely manner
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 04/07/2021
First class service
Absolutely first class service from ordering to delivery. Best part of all was the quality of garments I received. Thank you
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 04/10/2021
Great service, lovely packaging and am very happy with my purchases
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
ML
MRS JILL LLOYD
4 years ago
Date of purchase: 04/10/2021
What MRS JILL LLOYD said about Hobbs:
Excellent as always, arrived within time frame, 2 items ordered and one returned to store which was refunded immediately.
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 03/18/2021
From purchases to part refunds has been unpleasant experience, it is to do with the service I received rather than the items.
Merchant Logo
Jake C
Hobbs
4 years ago
Hi there, Thanks for taking the time to leave us feedback and I am very sorry to hear that your purchasing experience was anything short of the high standards we strive to provide, I hope this has in no way blemished your desire to shop with us in the future and I hope to see you shopping with us again soon. Kind regards,
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 04/10/2021
Updates on online ordering non existent
Communication on online orders is non existent - no email updates received. Very poor service
Merchant Logo
Jake C
Hobbs
4 years ago
Hello there and sincerest apologies to understand that your email updates were missing from your order, I can assure you that this is not the standard of service we strive to provide and we do issue automated email updates on all of our emails, as such I have raised this with our technical team to ensure this is investigated and fixed for future orders and customers. Kind regards,
Product reviews

0
Share
MM
MRS SUE MONTGOMERY
4 years ago
Date of purchase: 04/11/2021
What MRS SUE MONTGOMERY said about Hobbs:
Easy to order on line, and the jacket arrived before I expected it
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
Product reviews

0
Share
About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
Read all
72 Welbeck Street, London, W1G 0AY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.