I’m really disappointed with my interaction with them. This was my first time purchasing something after finally being in a position to support. Unfortunately, they weren’t able to both honor the...
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Product reviews
Date of purchase: 02/10/2024
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Trusted Customer
2 years ago
Excellent customer service. Most companies take forever to respond to emails, but they responded in an hour. From being a business owner taking time to help your customers, keeps them coming back!!!
Date of purchase: 01/09/2024
1
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AJ
Adriane Johnson
2 years ago
What Adriane Johnson said about HGC Apparel:
My package came early and I was able to surprise my boyfriend with this flannel the day after Christmas. He absolutely loved it! He wore it the same day and the next 😂 Definitely gonna have to shop...
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Product reviews
Date of purchase: 12/22/2023
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Trusted Customer
2 years ago
I paid for expedited shipping and a week later it still has not shipped.
Actually respond to your customer service email and send people the items they order
HGC APPAREL
HGC Apparel
2 years ago
Hello,
We hate to hear you never received your item. We see the package is on hold at your local post office awaiting pickup.
We’ve sent another email with your shipping information for your convenience. Please let us know if you are able to retrieve the item and if it’s not there, we are more than happy to send a replacement order.
Product reviews
HGC APPAREL
HGC Apparel
2 years ago
Hello,
We hate to hear you never received your item. We sent several emails regarding shipping and even though the package was mailed with expedited shipping, the business was closed during delivery, so the package has been on hold at USPS awaiting pick up for over 7 days.
We’ve sent another email with your shipping information for your convenience. Please let us know if you are able to retrieve the item and if it’s not there, we are more than happy to send a replacement order.
I love HGC Apparel. The clothing are true to size. The service is always professional and delivery is always prompt. This is by far by favorite black owned business/brand. A fashion statement that is...
I've been purchasing unique items from HGC for years and this time I got the Black by Popular Demand Women’s “Panther Power” Olive Gift Set in Large.
It came packaged really nice and the quality of...
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Product reviews
Date of purchase: 04/11/2023
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JR
Javanna Rodgers
3 years ago
What Javanna Rodgers said about HGC Apparel:
Ordered an item on 2/16 and 6 weeks later I have still not received my order. HGC took my money and their customer service is straight trash and not responding! I WOULD RECOMMEND THIS COMPANY TO THE...
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HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your items were shipped, but we would hate to hear the order wasn't received. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can.
Product reviews
HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your items were shipped, but we would hate to hear the order wasn't received. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can.
HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your joggers were mailed and received within a few days of the placed order and the earrings shipped once they were received to our warehouse. The preorder timeframe was listed on the website, but we will ensure that this is more visible in the future. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.