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HGC Apparel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hgc-apparel | Feefo

BI

Bianca

4 months ago

Date of purchase: 02/10/2024

What Bianca said about HGC Apparel:

I’m really disappointed with my interaction with them. This was my first time purchasing something after finally being in a position to support. Unfortunately, they weren’t able to both honor the firs

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Product reviews

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Trusted Customer

6 months ago

Date of purchase: 01/09/2024

Excellent customer service. Most companies take forever to respond to emails, but they responded in an hour. From being a business owner taking time to help your customers, keeps them coming back!!!

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AJ

Adriane Johnson

6 months ago

Date of purchase: 12/22/2023

What Adriane Johnson said about HGC Apparel:

My package came early and I was able to surprise my boyfriend with this flannel the day after Christmas. He absolutely loved it! He wore it the same day and the next 😂 Definitely gonna have to shop f

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Product reviews

0

Trusted Customer

10 months ago

Date of purchase: 09/19/2023

I paid for expedited shipping and a week later it still has not shipped.

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Trusted Customer

11 months ago

Date of purchase: 08/14/2023

Actually respond to your customer service email and send people the items they order

HGC APPAREL

HGC Apparel

10 months ago

Hello, We hate to hear you never received your item. We see the package is on hold at your local post office awaiting pickup. We’ve sent another email with your shipping information for your convenience. Please let us know if you are able to retrieve the item and if it’s not there, we are more than happy to send a replacement order.

Product reviews

I never want to put down a black owned business, but they did me so wack with this. I ordered this hat more than two weeks ago. I wasn’t permitted to pay for anything other than expedited shipping so

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HGC APPAREL

HGC Apparel

10 months ago

Hello, We hate to hear you never received your item. We sent several emails regarding shipping and even though the package was mailed with expedited shipping, the business was closed during delivery, so the package has been on hold at USPS awaiting pick up for over 7 days. We’ve sent another email with your shipping information for your convenience. Please let us know if you are able to retrieve the item and if it’s not there, we are more than happy to send a replacement order.

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TK

Tiffany Kearse

1 year ago

Date of purchase: 07/12/2023

What Tiffany Kearse said about HGC Apparel:

Excellent. Product is always quality. I’m very happy with my purchase. I look forward to the next one. Thank you!

Product reviews

0

SW

Shanta Williams

1 year ago

Date of purchase: 06/20/2023

What Shanta Williams said about HGC Apparel:

I love HGC Apparel. The clothing are true to size. The service is always professional and delivery is always prompt. This is by far by favorite black owned business/brand. A fashion statement that is

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Product reviews

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Trusted Customer

1 year ago

Date of purchase: 04/30/2023

I only received one out of the two items for my purchase. I paid for a pair of socks that shoes fulfilled but never received.

Product reviews

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NE

NESH

1 year ago

Date of purchase: 04/11/2023

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What NESH said about HGC Apparel:

I've been purchasing unique items from HGC for years and this time I got the Black by Popular Demand Women’s “Panther Power” Olive Gift Set in Large. It came packaged really nice and the quality of

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Product reviews

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JR

Javanna Rodgers

1 year ago

Date of purchase: 02/16/2023

What Javanna Rodgers said about HGC Apparel:

Ordered an item on 2/16 and 6 weeks later I have still not received my order. HGC took my money and their customer service is straight trash and not responding! I WOULD RECOMMEND THIS COMPANY TO THE

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HGC APPAREL

HGC Apparel

1 year ago

Hello, Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your items were shipped, but we would hate to hear the order wasn't received. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can.

Product reviews

Robbed! never received my items

HGC APPAREL

HGC Apparel

1 year ago

Hello, Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your items were shipped, but we would hate to hear the order wasn't received. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can.

awful customer service, can not get an update on an order place 6 weeks again is unacceptable.

HGC APPAREL

HGC Apparel

1 year ago

Hello, Thank you os much for your feedback and we hate to hear that you feel robbed and recommend us to the trash. Your joggers were mailed and received within a few days of the placed order and the earrings shipped once they were received to our warehouse. The preorder timeframe was listed on the website, but we will ensure that this is more visible in the future. Was there anything wrong with the earrings and joggers that can be fixed or did you not get our order entirely? Please let us know any.details as soon as you can...

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HGC Apparel Reviews

Black by Popular Demand® Unisex Red Jersey - Party Pack No.2 (Medium)Honestly, the customer care was such a bad experience, I haven’t even really looked at the products and don’t care to keep them at this point....More reviews of this product (1)View product website

Black by Popular Demand® Unisex Blue Flannel Fleece Lined Jacket (Medium)Absolutely in love with this flannel I bought for my boyfriend. Might have to steal it from him every now and then lol. The material feels amazing on ...More reviews of this product (1)View product website

Black by Popular Demand® Pinstripe "Malcolm X" Trucker HatI never want to put down a black owned business, but they did me so wack with this. I ordered this hat more than two weeks ago. I wasn’t permitted to ...More reviews of this product (1)View product website

Respect Protect Love the Black Woman® No. 2Product was shipped and delivered within two weeks.More reviews of this product (1)View product website

Black by Popular Demand® Unisex Striped "Stay Black" ShirtThe epitome of a fashion statement and true to size.More reviews of this product (1)View product website

Black by Popular Demand® Black and Red Split Bucket HatMore reviews of this product (1)View product website

It's A Great Day To Be Black® Women's Red Crop TankMore reviews of this product (1)View product website

Black by Popular Demand® Black Classic Fist Logo SocksI never received this item. Still waiting to receive it so i can review it.More reviews of this product (1)View product website

Black by Popular Demand® Unisex Black and Yellow Joggers SweatpantsThe stitching inside the pants could’ve been better. I really hope the pants are durable.More reviews of this product (6)View product website

Black by Popular Demand® Women's "Panther Power" Olive Gift SetThis purchase is for The Unapologetic Black Woman! The color and embroidery is beautiful and the quality of every item in the gift set is on point....More reviews of this product (1)View product website

Black By Popular Demand® 2.5" Bamboo EarringsRobbed! never received my itemsMore reviews of this product (1)View product website

Black by Popular Demand® Unisex Black and Yellow Joggers Sweatpantsawful customer service, can not get an update on an order place 6 weeks again is unacceptable.More reviews of this product (6)View product website

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