Helpful Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
I couldn't get through by phone to make a booking - I just got an automated…
I couldn't get through by phone to make a booking - I just got an automated response which was not meaningful.
However, response 'on - line' was excellent. Very efficient & instant booking with on...
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Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much for taking the time to let us know how you got on - I am very sorry you didn't manage to get through to us here in the office - it's our busiest time of the year, so its likely that all of our staff members were helping other holidaymakers. Happily, it seems that to resolved everything online, which is great to hear, but if there were any queries that you still had, then please do give us another try. Have a wonderful holiday.
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Trusted Customer
Feefo Verified
13 years ago
Very prompt responses - well organised company.
Very prompt responses - well organised company.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you
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Trusted Customer
Feefo Verified
13 years ago
They live up to their name!
They live up to their name!
Helpful Holidays
Helpful Holidays
13 years ago
We're very glad to hear it! Thank you
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Trusted Customer
Feefo Verified
13 years ago
helpful holidays were fast in responding with emails and letters.
helpful holidays were fast in responding with emails and letters.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks
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Trusted Customer
Feefo Verified
13 years ago
Excellent
Excellent
Helpful Holidays
Helpful Holidays
13 years ago
Thanks :)
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Trusted Customer
Feefo Verified
13 years ago
A very easy to use website and a polished booking service with up to date information…
A very easy to use website and a polished booking service with up to date information making it very easy to check availability. Plenty of useful information on the cottages and prompt responses to...
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Helpful Holidays
Helpful Holidays
13 years ago
What lovely feedback! Thank you.
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Trusted Customer
Feefo Verified
13 years ago
As always, service is prompt and helpful.
As always, service is prompt and helpful.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you :)
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Trusted Customer
Feefo Verified
13 years ago
Have only just paid the balance of my holiday, but so far very good. Hoping…
Have only just paid the balance of my holiday, but so far very good. Hoping the actual holiday is of the same standard.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks. This feedback is just to see how we have done as an agency, but we'll be very pleased to hear how your holiday went afterwards so please do fill in the questionnaire we send to you. Have a great holiday.
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Trusted Customer
Feefo Verified
13 years ago
Called back when they said they would. Late opening also very helpful.
Called back when they said they would. Late opening also very helpful.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you. We understand how frustrating restricted opening hours can be and are very glad to help.
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Trusted Customer
Feefo Verified
13 years ago
Helpful on the telephone ~ it took quite a time to get through, it was…
Helpful on the telephone ~ it took quite a time to get through, it was a week day morning, perhaps they were very busy.
Helpful Holidays
Helpful Holidays
13 years ago
Thanks very much. I'm sorry to hear that we kept you waiting. It's unusual for us, but occasionally we can indeed be caught out and it can take a little longer to speak to you than we would like. Thank you for being patient and staying with us. I hope you have a lovely holiday.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
