Helpful Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
13 years ago
Slightly disappointed I could not complete booking online but Helpful Holidays phoned within 24 hours…
Slightly disappointed I could not complete booking online but Helpful Holidays phoned within 24 hours to do this over the phone. Member of staff who phoned me was very helpful and efficient.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much for your comments. I'm sorry you weren't able to confirm online, but we now let over 600 properties, and with 600 different owners we often encounter variations in the way in which houses are let. Some properties have restrictions against pets and children, and occasionally this does get missed by our potential bookers. In order to ensure there are no mix ups it's necessary for us to check that the property you've booked is suitable for your party before we can let you confirm and pay for your booking. Sorry again for the delay, but do have a great holiday.
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Trusted Customer
Feefo Verified
13 years ago
Excellent website with detailed pictures. Rapid response booking system. Very efficient service.
Excellent website with detailed pictures. Rapid response booking system. Very efficient service.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much.
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Trusted Customer
Feefo Verified
13 years ago
Reliable efficient service as always
Reliable efficient service as always
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks.
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Trusted Customer
Feefo Verified
13 years ago
So far so good - only at booking stage so far!
So far so good - only at booking stage so far!
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks indeed. We'd love to hear how you get on at the property too, so please do return your questionnaire when you come home.
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Trusted Customer
Feefo Verified
13 years ago
The staff on the telephone were extremely approachable and efficient. I struggled a bit with…
The staff on the telephone were extremely approachable and efficient. I struggled a bit with the bookiing form online, which did not send when I thought it had - but that might have been me.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much. Very sorry to hear about the glitch with the electronic booking form. Hopefully this was just a one off, but I am glad we humans were able to be of assistance!
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Trusted Customer
Feefo Verified
13 years ago
Excellent.
Excellent.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks.
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Trusted Customer
Feefo Verified
13 years ago
it all seemed very straightforward. looking forward to the holiday now!
it all seemed very straightforward. looking forward to the holiday now!
Helpful Holidays
Helpful Holidays
13 years ago
So pleased to hear it! Have a wonderful time.
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Trusted Customer
Feefo Verified
13 years ago
I have booked self catering accommodation through Helpful Holidays on several occasions and have always been…
I have booked self catering accommodation through Helpful Holidays on several occasions and have always been extremely pleased with their service.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much and welcome back! I hope you have a wonderful holiday.
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Trusted Customer
Feefo Verified
13 years ago
Always a pleasure to use - very easy to navigate website and booking system.
Always a pleasure to use - very easy to navigate website and booking system.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.