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Heat Geek Reviews | Customer Service Reviews for https://www.feefo.com/reviews/heat-geek | Feefo

Displaying all 92 reviews

Jon

St Austell

3 months ago

Date of purchase: 08/28/2024

What Jon said about Heat Geek:

The videos are the starting point, then once you book in and pay for the survey it’s pretty straight forward. Survey completed and options explained gave me confidence I was getting what I wanted and...

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Product reviews

John

Tonbridge

3 months ago

Date of purchase: 11/13/2024

What John said about Heat Geek:

Wonder Heat Pump install via Heat Geek

Superb custoemr service - all emails answered very quickly and fully. Website easy to navigate with all the details I needed. One small gripe - payments could only be made via credit card rather than...

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Product reviews

Trusted Customer

3 months ago

Date of purchase: 05/23/2024

The reassurance of the Heat Geek guarantee was a key part of our decision

Product reviews

Paddy H

London

3 months ago

Date of purchase: 02/03/2025

What Paddy H said about Heat Geek:

Excellent process and tech (website) When other heat pump installers wouldn't even quote for the work, Heatgeek and Mick were positive and creative and loved to solve the problem.

Product reviews

Ian

Leeds

3 months ago

Date of purchase: 11/19/2024

What Ian said about Heat Geek:

Great service and clear what the requirements were and what info was needed when. For a more personal touch a phone call on enquiry would have made the experience more personal. Other than that the...

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Product reviews

Peter

Ardleigh

3 months ago

Date of purchase: 10/22/2024

What Peter said about Heat Geek:

Great online experience when considering a heat pump

The heat geek team were excellent throughout the process. Their web portal is a great tool to get an initial idea of what size heat pump you will need and an indicative cost of installation. The...

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Product reviews

Andy Tunnicliffe

Fen Drayton

3 months ago

Date of purchase: 12/16/2024

What Andy Tunnicliffe said about Heat Geek:

Pleased to make the leap of faith!

Any queries were dealt with promptly and politely. Straightforward to see details of installation on website. Glad I had it done through a reputable company.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 10/14/2024

Heat Geek, Best Geeks

Peace of mind knowing the installer is Heat Geek approved removed any doubt in my mind the job would be spec'ed and installed to a high quailty with a system that sized to perform efficently.

Product reviews

Charles

Worthing

3 months ago

Date of purchase: 02/07/2025

What Charles said about Heat Geek:

Seamless

All the paper work and the billing was seamless. Heat Geek chose an installer that was very local to me.

Product reviews

jeffrey

Norwich

3 months ago

Date of purchase: 03/06/2024

What jeffrey said about Heat Geek:

Lack of support

I have been waiting for them to return my call without success.i needed some advise about my system as I have a concern.

Andrew Moffat

Heat Geek

3 months ago

Hi Jeffrey, Thanks for your feedback and sorry to hear you've had an issue recently. I can see your installer has replied to your email but I'll nudge the team to check back with you to make sure everything's resolved.

Product reviews

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About Heat Geek

Heat Geek is revolutionising home heating by making high-efficiency heat pump installations more accessible and cost-effective. Our mission is to empower people to revolutionise home energy at nation scale. We do this through our network of world-class heating engineers. We ensure that every Heat Geek installer is equipped with the knowledge and skills to deliver top-quality, energy-efficient heating systems. We believe in a data-driven approach to heating design, helping homeowners reduce energy bills while cutting carbon emissions.

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Heat Geek Reviews

Your Heat Geek InstallMore reviews of this product (101)View product websiteAfter thoroughly researching getting a Heat Pump, largely by watching Heat Geeks YouTube videos I knew I wanted to use them. The guarantee of the system and the way they explained it really gave me...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteInstallation was first class - excellent team with almost perfect professionalism. Sadly no instructions on how to manage the system were given - they just left and nobody came back despite promising...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteMark and the team at Green home were fantastic, very knowledgeable and professional, with great communication throughout the process

Your Heat Geek InstallMore reviews of this product (101)View product websiteMick was the best builder we've ever had. Supremely knowledgeable, highly professional, passionate about his work, reliable, honest, fair. Alongside the Heatgeek process which was clear and simple,...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteThe process from start to finish has been fantastic. From the moment I made contact I was confident that I would get a really good proposal. I already was keen on Valliant heat pumps and seeing the...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteAli and his team were great. I chose a Heat Geek installer as I wanted to make sure that the system was designed and installed correctly. Ali came and conducted a thorough survey and then provided a...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteInstallation was done whilst away from property. Came home to fully working working system and all debris removed from property. Any questions I’ve had about the install have been answered by Shane,...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websitePretty smooth boiler replacement and heat pump installation. An issue was found with the underfloor heating mats during the install, but Home Comfort Assured called the supplier who came onsite,...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteBen did an excellent instal of my aroTHERM plus 7 KW unit. He showed enthusiasm and a good knowledge of the system he installed. I am very pleased with the result and even though I am not on a heat...Read all

Your Heat Geek InstallMore reviews of this product (101)View product websiteAli was able to position my new heating pump where I wanted it, the installation was first class. Ali was able to answer any questions I had. I chose him as he was an elite installer with heat geek,...Read all

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