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Headwater Reviews

Displaying all 1,504 reviews

SARAH NEVILLE

Feefo Verified

2 years ago

What SARAH NEVILLE said about Headwater:

Andrew is very helpful and professional! He even replied to me on his day off! Above and beyond!

Steph

Headwater

2 years ago

Thank you for your 5* review. Andrew is always super helpful, so your comments are not a surprise :-) Stephanie

Trusted Customer

Feefo Verified

2 years ago

Great service

Geat follow up Clear an accurate answers to questions Responsive to questions Provided guidance on better options than had been considered Very easy to deal with

Steph

Headwater

2 years ago

Thank you for your lovely review. I am pleased that Luke was able to provide a first class service. Enjoy the Amalfi in September, a great time to visit :-) Stephanie

HANNAH NORTHRIDGE

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for taking the time to post this review it is appreciated. Stephanie

Trusted Customer

Feefo Verified

2 years ago

Very good

Dee Naylor

Headwater

2 years ago

Thank you for your review, all customer feedback is very much appreciated and used to develop our service.

JAMES TURNER

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review. Have a great holiday :-) Stephanie

Trusted Customer

Feefo Verified

2 years ago

Straightforward booking

Like the way I am listened and the agent responds to all queries in a timely fashion

Steph

Headwater

2 years ago

Thank you for your lovely review and the 5*'s it is very much appreciated. Stephanie

ALISON WHITELEGG

Feefo Verified

Huddersfield

2 years ago

What ALISON WHITELEGG said about Headwater:

Decent company but quite pricey.

Initial enquiry not addressed but after second attempt all the hotel bookings and flights gathered pace. I did wonder because of the delay whether that caused some of the hotels to be booked up...

Steph

Headwater

2 years ago

Thank you for your 5* review it is very much appreciated and I will make sure Andrew sees your kind words. Have a fabulous time in Italy. Your extra nights in Rome will be amazing too! It is by far my favourite city so I hope you enjoy it. Stephanie

JUDITH RAWLE

Feefo Verified

Farnham

2 years ago

What JUDITH RAWLE said about Headwater:

Exceptional Service to turn a Holiday Enquiry into a Confirmed Booking

Megan was brilliant. She listened to all my specific requests for our holiday, and provided all the information I needed to make decisions. She was also quick and efficient, so I could get from...

Steph

Headwater

2 years ago

Thank you so much for your lovely words of praise for Megan. I have passed on your comments :-) Have a wonderful time in France when the time comes. Stephanie

BRIAN PEATTIE

Feefo Verified

Aberfeldy

2 years ago

What BRIAN PEATTIE said about Headwater:

Very professional and friendly

Very slick and helpful

Steph

Headwater

2 years ago

Thank you for you lovely comments. Having our wonderful team in Costa Rica makes a real difference. Extending our opening hours allowing us to be available from 9am to 10pm means we are there for our customers even more. Have a great time in France, you have picked a great trip! Stephanie

Trusted Customer

Feefo Verified

2 years ago

Fast competent response

Steph

Headwater

2 years ago

Thank you for your comments. I am pleased we were able to get back to you nice and quickly. Have a fabulous time in Switzerland, it will soon be here! Stephanie

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