Delivery service was excellent. Very quick with good communication at all stages, delivery took place at the scheduled time.
Packaging was poor and had broken open at one end. Fortunately the guitar...
I made the purchase through mail order because I could get my headphones quicker than if i waited until I was able to get over town. The price I pad was average but the fast delivery was the deal...
Read more
Product reviews
Date of purchase: 03/01/2012
0
Share
Trusted Customer
Feefo Verified
14 years ago
Easy to use website, fast courier delivery with tracking. Would buy again.
No problems at all with purchase and delivery of goods - received text advising when item was going to be delivered. Very informative - thank you.
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for taking the time to leave your feedback, very much appreciated. I'm glad the delivery reached you on time and you found the SMS notification useful.
Just a quick comment regarding the packaging, we're not always able to keep the original boxes due to Health and Safety laws (specifically fire risk) so I do apologise for the guitar not arriving in it's original box. With regards to the problems you've had with the intonation, we do always ask that the guitars are checked prior to dispatch but this obviously wasn't picked up on.
With this is mind, please drop me an email direct to support@guitarguitar.co.uk if there's anything else you need in the future and I'll make sure you're well looked after
Service provided was excellent and the staff were polite and helpful the guitar was of a good finish not the best sounding but I was shopping at the lower end of the market all said and done I am...
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.