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Gray Line Reviews

https://www.grayline.com
Rated
Excellent
Service
4
/5
Product
4.1
/5

5

4

3

2

1

94

16

19

10

21

160

ratings over the past year

Displaying all 20,482 reviews
Trusted Customer
1 year ago
Date of purchase: 06/05/2024
Booking cancelled and received a refund! N/A
Booking cancelled and received a refund! N/A
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Gray Line Customer Support
Gray Line
10 months ago
Hello, Thank you for choosing Gray Line and we are sorry to hear about this experience! I checked our booking system and this tour was fully refunded on May 20. Should you need any further assistance, please contact us at info@grayline.com. - The Gray Line Worldwide Support Team
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NA
Natalie
United States
1 year ago
Date of purchase: 06/10/2024
What Natalie said about Gray Line:
Highly recommend
Our tour guide alberto was phenomenal and glad the driver drove well and smoothly. seamless process
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Trusted Customer
1 year ago
Date of purchase: 06/08/2024
All good.
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0
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MO
Maggy Ortega
Puerto Rico 🇵🇷
1 year ago
Date of purchase: 06/06/2024
What Maggy Ortega said about Gray Line:
The service was great and our guide was perfect!
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0
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Trusted Customer
1 year ago
Date of purchase: 06/04/2024
Hoover Dam
Excellent. Michael was funny, knowledgeable and ontime.
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0
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MI
Michelle
Quebec City
1 year ago
Date of purchase: 06/09/2024
What Michelle said about Gray Line:
Plan to dispute charge
No help via phone's email from link was blocked
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Gray Line Customer Support
Gray Line
10 months ago
Hello, I would first like to thank you for choosingGrayLineand apologize for your less-than-satisfactory experience. I am sorry to hear that your booking experiencedid not meet your expectation. As a global leader in sightseeing, we rely heavily on the feedback of our customers to ensure the best sightseeing adventures throughout the globe. For this, I thank you for bringing your experience to our attention here at our Worldwide office. We are aware that montreal@grayline.com is undeliverable for some email platforms and we are working to resolve this. We did not receive an email from you at info@grayline.com, which is the email for our customer service team and where we would have been able to assist with this. If the charge has not yet been disputed, please email us at info@grayline.com where we can work to resolve this for you. - The Gray Line Worldwide Support Team
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AB
Antje Budde
Halifax
1 year ago
Date of purchase: 06/09/2024
What Antje Budde said about Gray Line:
Sham
Disgusted.
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0
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Trusted Customer
1 year ago
Date of purchase: 06/04/2024
Tour guide, Ursula and bus driver, Geising? were both great.
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Trusted Customer
1 year ago
Date of purchase: 06/09/2024
Never expected Rapperswil or a bicycle race!
Excellent as previously stated.
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SG
soundararajan ganesan
Tirucchirapalli, Tamil nadu india
1 year ago
Date of purchase: 06/03/2024
What soundararajan ganesan said about Gray Line:
couples trip
good serivice
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0
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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(303) 539-8502
1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.